ScriptRunner vs. Shoreline Comparison


ScriptRunner ScriptRunner Software GmbH	Shoreline Shoreline.io	+	+
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About ScriptRunner is a platform solution for automation and delegation with PowerShell. Centralizing, standardizing as well as monitoring and controlling multiple workflows effectively relieves IT operations. Administrators and DevOps can use the supplied script libraries, customize them or develop their own scripts. A steadily growing number of well-known companies of all sizes and industries worldwide use ScriptRunner as their leading all-in-one solution for PowerShell. ScriptRunner Software GmbH has been an independent subsidiary of AppSphere AG since 2019.	About Shoreline is the Cloud Reliability platform — the only platform that lets DevOps engineers build automations in an afternoon, and fix issues forever. Shoreline reduces on-call complexity by running across clouds, Kubernetes clusters, and VMs allowing operators to manage their entire fleet as if it were a single box. Debugging and repairing issues is easy with advanced tooling for your best SREs, automated runbooks for the broader team, and a platform that makes building automations 30X faster. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience PowerShell SysAdmins, DevOps, ServiceDesk, EndUser Self Service	Audience Shoreline helps Site Reliability and DevOps teams debug and repair new issues in seconds, scale manual repair to broader on-call teams, and automate away production incidents to reduce resolution time.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 4.5 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Delegation is very easy Reusability is really awesome Handling of different targets and credentials is working like charm Really good possibilities to connect with other tools Cons User Interface is kind of limited. This could be improved.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information ScriptRunner Software GmbH Founded: 2010 Germany scriptrunner.com	Company Information Shoreline.io Founded: 2019 United States www.shoreline.io
Alternatives System Frontier Noxigen	Alternatives PagerDuty
AttuneOps	Site24x7 ManageEngine
Devolutions Powershell Universal Devolutions	NudgeBee
N-able N‑central N-able	Datadog
SQL Diagnostic Manager for SQL Server IDERA, an Idera, Inc. company View All	Cutover View All
Categories Database Supported DevOps Supported Help Desk Supported IT Management Supported IT Service Supported Server Management Supported	Categories Cloud Infrastructure Automation Supported Cloud Management Supported Cloud Monitoring Supported Debugging Supported DevOps Supported Incident Management Supported Incident Response Supported Issue Tracking Supported Log Management Supported Network Monitoring Supported Runbook Automation Supported Server Management Supported
DevOps Features Approval Workflow Not Supported Dashboard Supported KPIs Not Supported Policy Management Supported Portfolio Management Not Supported Prioritization Not Supported Release Management Supported Timeline Management Not Supported Troubleshooting Reports Supported Server Management Features CPU Monitoring Not Supported Credential Management Supported Database Servers Supported Email Monitoring Not Supported Event Logs Supported History Tracking Supported Patch Management Supported Scheduling Supported User Activity Monitoring Not Supported Virtual Machine Monitoring Not Supported Show More Features Database Features Backup and Recovery Not Supported Creation / Development Not Supported Data Migration Not Supported Data Replication Not Supported Data Search Supported Data Security Supported Database Conversion Not Supported Mobile Access Supported Monitoring Not Supported NOSQL Supported Performance Analysis Not Supported Queries Supported Relational Interface Not Supported Virtualization Not Supported Help Desk Features Alerts / Escalation Not Supported Automated Routing Not Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Not Supported Known Issue Management Not Supported Live Chat Not Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Not Supported IT Management Features Capacity Monitoring Not Supported Compliance Management Supported Event Logs Supported Hardware Inventory Not Supported IT Budgeting Not Supported License Management Not Supported Patch Management Not Supported Remote Access Not Supported Scheduling Supported Software Inventory Not Supported User Activity Monitoring Not Supported IT Service Features Contract Management Not Supported Incident Management Supported IT Asset Management Not Supported Knowledge Management Not Supported Release Management Not Supported Self Service Portal Supported Service Catalog Not Supported Service Reporting Supported Ticket Management Not Supported	DevOps Features Approval Workflow Supported Dashboard Supported KPIs Not Supported Policy Management Not Supported Portfolio Management Not Supported Prioritization Not Supported Release Management Not Supported Timeline Management Not Supported Troubleshooting Reports Supported Server Management Features CPU Monitoring Supported Credential Management Not Supported Database Servers Supported Email Monitoring Not Supported Event Logs Not Supported History Tracking Not Supported Patch Management Not Supported Scheduling Not Supported User Activity Monitoring Not Supported Virtual Machine Monitoring Supported Show More Features Cloud Management Features Access Control Not Supported Billing & Provisioning Not Supported Capacity Analytics Supported Cost Management Supported Demand Monitoring Not Supported Multi-Cloud Management Supported Performance Analytics Supported SLA Management Not Supported Supply Monitoring Not Supported Workflow Approval Supported Incident Management Features Audit Trail Supported Corrective Actions (CAPA) Supported Disaster Recovery Not Supported Incident Reporting Supported IT Incident Management Supported OSHA Compliance Not Supported Root-Cause Diagnosis Supported Safety Management Not Supported Task Management Not Supported Ticket Management Not Supported Incident Response Features Attack Behavior Analytics Not Supported Automated Remediation Supported Compliance Reporting Supported Forensic Data Retention Not Supported Incident Alerting Supported Incident Database Supported Incident Logs Supported Incident Reporting Supported Privacy Breach Reporting Not Supported Security Orchestration Supported SIEM Data Ingestion / Correlation Not Supported SLA Tracking / Management Not Supported Threat Intelligence Not Supported Timeline Analysis Supported Workflow Automation Supported Workflow Management Supported Issue Tracking Features Assignment Management Not Supported Dashboard Supported Escalation Management Not Supported Issue Auditing Supported Issue Scheduling Not Supported Knowledge Base Not Supported Project Management Not Supported Recurring Issues Supported Scheduling Not Supported Task Management Not Supported Log Management Features Archiving Not Supported Audit Trails Supported Compliance Reporting Not Supported Consolidation Not Supported Data Visualization Not Supported Event Logs Not Supported Network Logs Not Supported Remediation Not Supported Syslogs Not Supported Thresholds Not Supported Web Logs Not Supported Network Monitoring Features Bandwidth Monitoring Not Supported Baseline Manager Not Supported Diagnostic Tools Supported Internet Usage Monitoring Not Supported IP Address Monitoring Not Supported Real Time Analytics Supported Resource Management Not Supported Server Monitoring Not Supported SLA Monitoring Not Supported Uptime Monitoring Supported Web Traffic Reporting Not Supported
Integrations Amazon EKS Not Supported Amazon Web Services (AWS) Not Supported Ansible Not Supported Bash Not Supported Chronosphere Not Supported Datadog Not Supported Google Cloud Platform Not Supported Google Kubernetes Engine (GKE) Not Supported Grafana Cloud Not Supported Helm Not Supported Kubernetes Not Supported New Relic Not Supported Okta Not Supported Omnistrate Not Supported Opsgenie Not Supported PagerDuty Not Supported PowerShell Supported Prometheus Not Supported Sumo Logic Not Supported Ubuntu Not Supported Show More Integrations View All 1 Integration	Integrations Amazon EKS Supported Amazon Web Services (AWS) Supported Ansible Supported Bash Supported Chronosphere Supported Datadog Supported Google Cloud Platform Supported Google Kubernetes Engine (GKE) Supported Grafana Cloud Supported Helm Supported Kubernetes Supported New Relic Supported Okta Supported Omnistrate Supported Opsgenie Supported PagerDuty Supported PowerShell Not Supported Prometheus Supported Sumo Logic Supported Ubuntu Supported Show More Integrations View All 32 Integrations
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