ScreenSteps

ScreenSteps

Blue Mango Learning Systems
Tango

Tango

Tango.ai
+
+

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About

Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.

About

Tango is a digital adoption and workflow documentation platform that automatically turns processes into step-by-step how-to guides. Using a browser extension, Tango captures workflows in real time and generates polished documentation with screenshots and instructions. Guides can be pinned directly inside software tools so teammates get help exactly when and where they need it. Tango enables users to follow on-screen walkthroughs to complete processes accurately. The platform integrates with knowledge bases, chat tools, and learning systems for easy sharing. Tango also offers analytics to track usage, completion, and points of friction in workflows. This helps organizations standardize processes, reduce errors, and improve software adoption.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes seeking a solution to manage employees and training processes

Audience

Tango is ideal for IT, operations, enablement, and customer-facing teams that need to drive software adoption, standardize processes, and reduce errors across digital tools

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$57.00/month
Free Version
Free Trial

Pricing

$22/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Blue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com

Company Information

Tango.ai
United States
www.tango.ai/

Alternatives

Alternatives

FlowShare

FlowShare

miraminds GmbH
Panviva

Panviva

Upland Software

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Zendesk
Box
CommuteHub by RideAmigos
Confluence
Desktop.com
Genius Referrals
Google Sheets
HTML
HubSpot CRM
HubSpot Customer Platform
Indent
Jira
Markdown
Microsoft SharePoint
Microsoft Teams
Microsoft Word
Notion
Outdoo AI
Rippling
Salesforce

Integrations

Zendesk
Box
CommuteHub by RideAmigos
Confluence
Desktop.com
Genius Referrals
Google Sheets
HTML
HubSpot CRM
HubSpot Customer Platform
Indent
Jira
Markdown
Microsoft SharePoint
Microsoft Teams
Microsoft Word
Notion
Outdoo AI
Rippling
Salesforce
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