ScreenSteps vs. Tango Comparison


ScreenSteps Blue Mango Learning Systems	Tango Tango.ai	+	+
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About Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.	About Tango is a digital adoption and workflow documentation platform that automatically turns processes into step-by-step how-to guides. Using a browser extension, Tango captures workflows in real time and generates polished documentation with screenshots and instructions. Guides can be pinned directly inside software tools so teammates get help exactly when and where they need it. Tango enables users to follow on-screen walkthroughs to complete processes accurately. The platform integrates with knowledge bases, chat tools, and learning systems for easy sharing. Tango also offers analytics to track usage, completion, and points of friction in workflows. This helps organizations standardize processes, reduce errors, and improve software adoption.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies of all sizes seeking a solution to manage employees and training processes	Audience Tango is ideal for IT, operations, enablement, and customer-facing teams that need to drive software adoption, standardize processes, and reduce errors across digital tools
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $57.00/month Free Version Not Supported Free Trial Not Supported	Pricing $22/month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Blue Mango Learning Systems Founded: 2004 United States www.bluemangolearning.com	Company Information Tango.ai United States www.tango.ai/
Alternatives Folge	Alternatives Whale
ProProfs Knowledge Base ProProfs	FlowShare miraminds GmbH
Panviva Upland Software	Opus●Guide
Seismic Knowledge Seismic	ClickLearn
livepro View All	Scribe View All
Categories Contact Center Knowledge Base Supported Corporate Wiki Supported Knowledge Management Supported Work Instructions Supported	Categories Digital Adoption Platforms Supported File Sharing Supported Software Documentation Supported Standard Operating Procedure (SOP) Supported Work Instructions Supported
Show More Features Knowledge Management Features Artificial Intelligence (AI) Not Supported Cataloging / Categorization Supported Collaboration Supported Content Management Not Supported Decision Tree Supported Discussion Boards Not Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Supported
Integrations Zendesk Supported Box Not Supported CommuteHub by RideAmigos Not Supported Confluence Not Supported Genius Referrals Not Supported Google Sheets Not Supported HTML Not Supported HubSpot CRM Not Supported Indent Supported Jira Not Supported Markdown Not Supported Microsoft SharePoint Not Supported Microsoft Teams Not Supported Microsoft Word Not Supported Notion Not Supported Outdoo AI Supported Rippling Supported Salesforce Not Supported Slack Not Supported Teamstack Supported Show More Integrations View All 6 Integrations	Integrations Zendesk Supported Box Supported CommuteHub by RideAmigos Supported Confluence Supported Genius Referrals Supported Google Sheets Supported HTML Supported HubSpot CRM Supported Indent Not Supported Jira Supported Markdown Supported Microsoft SharePoint Supported Microsoft Teams Supported Microsoft Word Supported Notion Supported Outdoo AI Not Supported Rippling Not Supported Salesforce Supported Slack Supported Teamstack Not Supported Show More Integrations View All 17 Integrations
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