WhatsApp

WhatsApp

Meta
4.6 out of 5 stars
Saysimple WhatsApp

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Saysimple:

About

Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management
WhatsApp:

About

Simple. Secure. Reliable messaging. With WhatsApp, you'll get fast, simple, secure messaging and calling for free*, available on phones all over the world. WhatsApp Business is a free to download app that built with the small business owner in mind. Create a catalog to showcase your products and services. Connect with your customers easily by using tools to automate, sort and quickly respond to messages. WhatsApp can also help medium and large businesses provide customer support and deliver important notifications to customers. Learn more about WhatsApp Business API. Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp.
Saysimple:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
WhatsApp:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Saysimple:

Audience

SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.
WhatsApp:

Audience

Anyone who wants to chat for free via the WhatsApp application
Saysimple:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
WhatsApp:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Saysimple:

API

Offers API Supported
WhatsApp:

API

Offers API Not Supported
Saysimple:

Screenshots and Videos

WhatsApp:

Screenshots and Videos

Saysimple:

Pricing

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Version Not Supported
Free Trial Supported
WhatsApp:

Pricing

No information available.
Free Version Supported
Free Trial Not Supported
Saysimple:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
WhatsApp:

Reviews/Ratings

Overall 4.6 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.7 / 5
support 4.4 / 5
WhatsApp:

Pros & Cons from Real Users

Pros

  • I find WhatsApp to be a great and exciting platform to communicate with other users with an ease. Besides instant messaging, WhatsApp also allows me to create group, join communities, share multimedia files, share statuses, make and take both voice and video calls.
  • - It only takes your phone number and that's it. It doesn't ask any other details of the user to use this app. - It is very user-friendly and easy to use app with no ads and completely free to use. - User can delete the scent message which is a good feature that WhatsApp offers to the users. - it has brilliant audio and video calling features, which uses fewer data than its competitors.
  • I am very interested in this project so far . it has been very useful for communication and also granting high quality videos.
  • - WhatsApp is the most widely use application that gives you a platform to connect with your contacts. - All the chats on this platform are 128 bit end-to-end encrypted that gives the utmost security to its user privacy. - All the chats can be easily backed up on local storage as well as on google drive. It gives the user the flexibility to restore chats on a new device.
  • - Simple and user friendly application - Voice call and video call available - Instantly able to send a message to all over the world - Live-location sharing feature

Cons

  • WhatsApp is a good platform for all my instant communication needs and I have not came across any issues while using it.
  • - The data is stored in the servers, which is a security concern and is not full proof. - you cannot send a video file bigger than 61mb and a document having size bigger than 100 MB, which is one of the biggest cons of WhatsApp. - WhatsApp group accommodates fewer number of people whereas its competitors like telegram accommodates 1000x more people.
  • Sometimes during conversation or video calls the connection get interrupted but I think the is from the internet provider not the application.
  • The chats on WhatsApp are end to end encrypted, however, the backup datastore on google drive is not, So, the WhatsApp user data can be easily hacked if the google account gets hacked.
  • - Privacy policy issues - Media files up to 16mb only can be transferred - Need to share personal number in order to communicate
Saysimple:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
WhatsApp:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Saysimple:

Company Information

Saysimple
Founded: 2014
Netherlands
saysimple.com
WhatsApp:

Company Information

Meta
Founded: 2004
United States
www.whatsapp.com
Saysimple:

Alternatives

WhatsApp:

Alternatives

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4.6 out of 5 stars
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Viber

Viber Media
4.0 out of 5 stars
WhatsApp:
Saysimple:
WhatsApp:
Telegram

Telegram

4.7 out of 5 stars
Saysimple:
Facebook Messenger

Facebook Messenger

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5.0 out of 5 stars
WhatsApp:
LINE

LINE

Naver
3.7 out of 5 stars
Saysimple:

Categories

Live Chat Supported
Messaging Supported
Team Chat Supported
WhatsApp:

Categories

Saysimple:

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Not Supported
Groups / Channels Supported
Payments Supported
Search / Filter Not Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported
WhatsApp:

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Not Supported
Print Management Not Supported
Template Management Not Supported
Video Content Supported

Live Chat Features

Canned Responses Not Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Not Supported
File Sharing Not Supported
Mobile Access Supported
Push Notifications Supported
Search Not Supported
Surveys & Feedback Not Supported
Task Management Not Supported
Video Conferencing Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported
Saysimple:

Integrations

Bird Supported
Facebook Messenger Supported
Instagram Supported
Twilio Supported
Comm100 Not Supported
Comsky Not Supported
Coolmuster WhatsApp Recovery Not Supported
Forex GDP Not Supported
Fracttal Not Supported
Gentask Not Supported
Global Relay Not Supported
Intelswift Not Supported
MTX Connect Not Supported
Mach Not Supported
Password.link Not Supported
Pipechat Not Supported
Qmize Not Supported
Sociocs Not Supported
VerbaFlo Not Supported
Worktual Not Supported
WhatsApp:

Integrations

Bird Supported
Facebook Messenger Supported
Instagram Supported
Twilio Supported
Comm100 Supported
Comsky Supported
Coolmuster WhatsApp Recovery Supported
Forex GDP Supported
Fracttal Supported
Gentask Supported
Global Relay Supported
Intelswift Supported
MTX Connect Supported
Mach Supported
Password.link Supported
Pipechat Supported
Qmize Supported
Sociocs Supported
VerbaFlo Supported
Worktual Supported
Saysimple:
Claim Saysimple and update features and information
Claim Saysimple and update features and information
WhatsApp:
Claim WhatsApp and update features and information
Claim WhatsApp and update features and information