VS CRM

VS CRM

VARIABLE INFOTECH INDIA PRIVATE LIMITED
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About

Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management

About

VS CRM is a customer relationship management platform designed to help businesses manage leads, customer interactions, sales processes, team collaboration, and communication workflows from a centralized system. The platform enables organizations to automate lead distribution, manage follow-ups, track sales pipelines, monitor team performance, and streamline customer engagement through integrated calling, WhatsApp communication, task management, and reporting tools. VS CRM supports businesses across industries including real estate, healthcare, finance, education, insurance, call centers, and startups by providing lead management, process automation, multichannel communication, analytics, and workflow management capabilities. The platform includes SIM-based automated dialing, bulk WhatsApp messaging, performance analytics, task tracking, and over 250 third-party integrations with platforms such as Facebook, Gmail, Shopify, Just Dial, MagicBricks, Sulekha, and 99acres.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Supported

Audience

SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.

Audience

Real estate companies, healthcare providers, financial services firms, educational institutions, insurance agencies, call centers, startups, sales teams, and businesses looking to automate lead management, customer communication, and sales operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Version Not Supported
Free Trial Supported

Pricing

₹1000 per user per month
Lead & Contact Management
Today / Tomorrow Followups
Basic Dashboard & Reports
Email & SMS campaigns (limited)
Single team structure & simple roles
Full Right to Admin
Basic support with reliable email assistance
Lead Integration
Unlimited Lead Source integrations
Unlimited Instant Lead Alerts (web & app)
Up to 10 Message, File, and Page Templates
Engage and track activities of your most recent lead
Access across mobile app & web version
Support availability: Business hours
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Mobile access allows field staff and sales executives to update leads on the go. Centralized customer communication history improves team coordination
  • Easy-to-use interface that simplifies lead and customer management Helps track follow-ups and sales activities efficiently

Cons

  • User interface could be more modern and visually refined. Some advanced automation features may require additional setup
  • Some advanced customization features could be improved

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Saysimple
Founded: 2014
Netherlands
saysimple.com

Company Information

VARIABLE INFOTECH INDIA PRIVATE LIMITED
Founded: 2013
India
vscrm.in/

Alternatives

Alternatives

AiEngage CRM

AiEngage CRM

AiTrillion
WhatsApp

WhatsApp

Meta
FlowZo CRM

FlowZo CRM

California Software
Viber

Viber

Viber Media

Categories

Live Chat Supported
Messaging Supported
Team Chat Supported

Categories

CRM Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Not Supported
Groups / Channels Supported
Payments Supported
Search / Filter Not Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Not Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Integrations

WhatsApp Supported
Apple Business Chat Supported
Bird Supported
CDK Global Supported
Facebook Not Supported
Facebook Messenger Supported
Gmail Not Supported
Google Business Messages Supported
Google Maps Supported
Insocial Supported
Instagram Supported
LINE Supported
Salesforce Supported
Shopify Not Supported
Telegram Supported
Twilio Supported
Viber Supported
WeChat Supported
X (Twitter) Supported

Integrations

WhatsApp Supported
Apple Business Chat Not Supported
Bird Not Supported
CDK Global Not Supported
Facebook Supported
Facebook Messenger Not Supported
Gmail Supported
Google Business Messages Not Supported
Google Maps Not Supported
Insocial Not Supported
Instagram Not Supported
LINE Not Supported
Salesforce Not Supported
Shopify Supported
Telegram Not Supported
Twilio Not Supported
Viber Not Supported
WeChat Not Supported
X (Twitter) Not Supported
Claim Saysimple and update features and information
Claim Saysimple and update features and information
Claim VS CRM and update features and information
Claim VS CRM and update features and information