Saysimple vs. SendSeven Comparison


Saysimple	SendSeven SendSeven GmbH	+	+
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About Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management	About SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, Telegram, and browser push through one REST API and one shared inbox. Official Meta Business Partner. Core capabilities: • Shared inbox for support & marketing — all channels with assignments, tags, notes • WhatsApp Business API with Coexistence — connect your number without migrating • AI chatbot & Knowledge Base — RAG answers from your content, human handoff • Visual Flow Builder — no-code automation • Campaigns — WhatsApp broadcasts, SMS, email, and browser push • REST API, webhooks, Zapier & n8n — one endpoint, every channel • Analytics and auto-translation (100+ languages) Plans from €49/month; API Only from €9/channel/month. No per-user fees. Unlimited seats and contacts. Free inbound. EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.	Audience Developers integrating messaging via API, marketing teams running multi-channel campaigns, customer support teams managing conversations, IT departments consolidating communication tools, SaaS companies, e-commerce businesses, digital agencies, and SMBs to enterprises needing WhatsApp, Telegram, SMS, and Email in one platform.
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €15 per user per month Flexible prices for every type of business. You can select the right plan for your team. *Billed annually Free Version Not Supported Free Trial Supported	Pricing €9 per channel/month Fixed monthly plans, each with an included message bundle; beyond it you pay a transparent per-message rate. Basic €49, Professional €79 (adds AI & automation), Scale €199, Enterprise €499. Developers can use API Only from €9 per channel/month. No per-user fees, unlimited users and contacts, inbound messages always free, cancel monthly. No hidden fees, no setup costs — the plan price is what you pay. Includes a 14-day free trial with 100 test messages, no credit card. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros All features, such as chatbots and live translation, are included. The chatbot builder uses a drag-and-drop interface and is easy to use. The provider offers not only WhatsApp but also many other channels, such as email, Instagram, Telegram, and SMS. We really appreciated the ability to continue using our WhatsApp Business app alongside the platform. The automations for customer service and marketing are very helpful. Cons The wide range of settings seems very complex at first and isn't immediately clear without the instructions and tutorials.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Saysimple Founded: 2014 Netherlands saysimple.com	Company Information SendSeven GmbH Founded: 2026 Germany sendseven.com
Alternatives Payemoji	Alternatives Chatwik
WhatsApp Meta	Saysimple
Viber Viber Media	Sociocs
Rake	Atom
Facebook Messenger Meta View All	Lime Connect Lime Connect (formerly Userlike) View All
Categories Customer Communications Management Supported Customer Engagement Supported Live Chat Supported Messaging Supported Team Chat Supported	Categories Customer Communications Management Supported
Customer Communications Management Features Batch Communications Not Supported Chat / Messaging Supported Content Management Not Supported Email Distribution Not Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Not Supported Personalization Supported Print Management Not Supported Template Management Supported Video Content Not Supported Show More Features Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Supported Video Content Not Supported Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Not Supported Messaging Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Not Supported Voice Calling Not Supported Team Chat Features End-to-End Encryption (E2EE) Supported File Sharing Not Supported Groups / Channels Supported Payments Supported Search / Filter Not Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Not Supported Voice Calling Not Supported	Customer Communications Management Features Batch Communications Supported Chat / Messaging Supported Content Management Not Supported Email Distribution Supported Interactive Content Supported Multi-Channel Communications Supported On-Demand Communications Not Supported Personalization Supported Print Management Not Supported Template Management Supported Video Content Not Supported
Integrations Facebook Messenger Supported Instagram Supported Telegram Supported WhatsApp Supported Apple Business Chat Supported Bird Supported CDK Global Supported Google Business Messages Supported Google Maps Supported Insocial Supported LINE Supported Salesforce Supported Twilio Supported Viber Supported WeChat Supported X (Twitter) Supported Zapier Not Supported n8n Not Supported Show More Integrations View All 16 Integrations	Integrations Facebook Messenger Supported Instagram Supported Telegram Supported WhatsApp Supported Apple Business Chat Not Supported Bird Not Supported CDK Global Not Supported Google Business Messages Not Supported Google Maps Not Supported Insocial Not Supported LINE Not Supported Salesforce Not Supported Twilio Not Supported Viber Not Supported WeChat Not Supported X (Twitter) Not Supported Zapier Supported n8n Supported Show More Integrations View All 6 Integrations
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