SendSeven

SendSeven

SendSeven GmbH
5.0 out of 5 stars
Saysimple SendSeven

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Saysimple:

About

Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management
SendSeven:

About

SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, Telegram, and browser push through one REST API and one shared inbox. Official Meta Business Partner. Core capabilities: • Shared inbox for support & marketing — all channels with assignments, tags, notes • WhatsApp Business API with Coexistence — connect your number without migrating • AI chatbot & Knowledge Base — RAG answers from your content, human handoff • Visual Flow Builder — no-code automation • Campaigns — WhatsApp broadcasts, SMS, email, and browser push • REST API, webhooks, Zapier & n8n — one endpoint, every channel • Analytics and auto-translation (100+ languages) Plans from €49/month; API Only from €9/channel/month. No per-user fees. Unlimited seats and contacts. Free inbound. EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.
Saysimple:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
SendSeven:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Saysimple:

Audience

SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.
SendSeven:

Audience

Developers integrating messaging via API, marketing teams running multi-channel campaigns, customer support teams managing conversations, IT departments consolidating communication tools, SaaS companies, e-commerce businesses, digital agencies, and SMBs to enterprises needing WhatsApp, Telegram, SMS, and Email in one platform.
Saysimple:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
SendSeven:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Saysimple:

API

Offers API Supported
SendSeven:

API

Offers API Supported
Saysimple:

Screenshots and Videos

SendSeven:

Screenshots and Videos

Saysimple:

Pricing

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Version Not Supported
Free Trial Supported
SendSeven:

Pricing

€9 per channel/month
Fixed monthly plans, each with an included message bundle; beyond it you pay a transparent per-message rate. Basic €49, Professional €79 (adds AI & automation), Scale €199, Enterprise €499. Developers can use API Only from €9 per channel/month. No per-user fees, unlimited users and contacts, inbound messages always free, cancel monthly. No hidden fees, no setup costs — the plan price is what you pay. Includes a 14-day free trial with 100 test messages, no credit card.
Free Version Not Supported
Free Trial Supported
Saysimple:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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SendSeven:

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5
SendSeven:

Pros & Cons from Real Users

Pros

  • All features, such as chatbots and live translation, are included. The chatbot builder uses a drag-and-drop interface and is easy to use. The provider offers not only WhatsApp but also many other channels, such as email, Instagram, Telegram, and SMS. We really appreciated the ability to continue using our WhatsApp Business app alongside the platform. The automations for customer service and marketing are very helpful.

Cons

  • The wide range of settings seems very complex at first and isn't immediately clear without the instructions and tutorials.
Saysimple:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
SendSeven:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Saysimple:

Company Information

Saysimple
Founded: 2014
Netherlands
saysimple.com
SendSeven:

Company Information

SendSeven GmbH
Founded: 2026
Germany
sendseven.com
Saysimple:

Alternatives

SendSeven:

Alternatives

Saysimple:
WhatsApp

WhatsApp

Meta
4.6 out of 5 stars
SendSeven:
Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
4.7 out of 5 stars
Saysimple:
Viber

Viber

Viber Media
4.0 out of 5 stars
SendSeven:
Saysimple:
SendSeven:
Saysimple:
Facebook Messenger

Facebook Messenger

Meta
5.0 out of 5 stars
SendSeven:
Saysimple:

Categories

Live Chat Supported
Messaging Supported
Team Chat Supported
SendSeven:

Categories

Saysimple:

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Not Supported
Groups / Channels Supported
Payments Supported
Search / Filter Not Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported
SendSeven:

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported
Saysimple:

Integrations

Facebook Messenger Supported
Instagram Supported
Telegram Supported
WhatsApp Supported
Apple Business Chat Supported
Bird Supported
CDK Global Supported
Google Business Messages Supported
Google Maps Supported
Insocial Supported
LINE Supported
Salesforce Supported
Twilio Supported
Viber Supported
WeChat Supported
X (Twitter) Supported
Zapier Not Supported
n8n Not Supported
SendSeven:

Integrations

Facebook Messenger Supported
Instagram Supported
Telegram Supported
WhatsApp Supported
Apple Business Chat Not Supported
Bird Not Supported
CDK Global Not Supported
Google Business Messages Not Supported
Google Maps Not Supported
Insocial Not Supported
LINE Not Supported
Salesforce Not Supported
Twilio Not Supported
Viber Not Supported
WeChat Not Supported
X (Twitter) Not Supported
Zapier Supported
n8n Supported
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SendSeven:
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