SautiKit

SautiKit

Helloduty
+
+

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About

SautiKit is a cloud-based programmable voice platform for developers and businesses building call features for use in Kenya. It provides an API and SDKs to provision Kenyan phone numbers, place and handle inbound and outbound calls, configure IVR and call routing, receive call-event webhooks, and access call recordings and usage information. Teams can create managed AI voice agents for inbound conversations and automated outbound broadcast campaigns, or stream live call audio to their own voice applications. SautiKit also offers browser-based and phone-app calling, SIP access for compatible devices, WhatsApp calling, prepaid wallet billing, and a hosted Model Context Protocol server for managing numbers, calls, agents and campaigns from supported AI coding and assistant tools. Use cases include customer support, appointment reminders, transaction alerts, dispatch coordination, and integrating voice into software products.

About

Sinch is a cloud communications platform that enables businesses to communicate with customers through SMS, MMS, RCS, WhatsApp, email, voice, and other digital channels. The platform provides communication APIs and ready-to-use applications for marketing campaigns, transactional notifications, customer support, and identity verification. Its messaging capabilities support personalized text campaigns, two-way conversations, automated reminders, and rich media interactions across global mobile networks. Sinch also offers email delivery services, programmable voice calling, phone number management, and authentication tools for securing customer accounts. AI-powered capabilities include conversational chatbots, customer service automation, fraud prevention, and intelligent communication workflows. The platform integrates with business applications through REST APIs, SDKs, and prebuilt integrations while providing delivery analytics, communication management, and enterprise security.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Developers and businesses in Kenya that need programmable voice calling.

Audience

Enterprises, small and medium-sized businesses, software developers, SaaS companies, ecommerce businesses, marketing teams, customer support departments, financial institutions, healthcare providers, telecommunications companies, and IT teams seeking omnichannel messaging, SMS marketing, programmable communications APIs, email delivery, voice services, customer engagement automation, and identity verification

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

KES 500/month
Local Kenyan voice numbers cost KES 500/month. Outbound voice is KES 0.05/second, and inbound voice is free. Managed AI calls add KES 4/minute. The REST API, SDKs, team seats, console, and webhooks have no platform fee. Usage is billed from a prepaid wallet.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.5 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • It used to be a good service a few years ago - it was a CLX Communication brand in the past. After the acquisitions, it got only worse.
  • They appeared to have all the functions I needed in their API but unfortunately, because of their horrendous support, we never got up and running with them.

Cons

  • They claim SMSes have been delivered and charge you even if the SMSes do not reach the destination—that is totally unacceptable. After some communication ping-pong, the service recommends resetting the headset! The problem persists for a few months now.
  • As mentioned above, we never got "launched" with Sinch, and it was completely on them that we didn't.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Helloduty
Founded: 2020
Kenya
sautikit.com

Company Information

Sinch
Founded: 2008
Sweden
www.sinch.com

Alternatives

Alternatives

MirrorFly

MirrorFly

CONTUS TECH

Categories

Categories

Integrations

Model Context Protocol (MCP) Supported
WhatsApp Supported
Axis LMS Not Supported
Boost.ai Not Supported
Cordial Not Supported
Cursor Supported
Do Status Not Supported
Freshdesk Supported
GBPly Not Supported
Gemini Supported
Grok Bot Not Supported
Instagram Not Supported
Mapp Marketing Cloud Not Supported
Raven Not Supported
RevenueBase Not Supported
SMS Gatez Not Supported
SimpleTexting Not Supported
Solutions by Text Not Supported
SuprSend Not Supported
Visual Studio Code Supported

Integrations

Model Context Protocol (MCP) Supported
WhatsApp Supported
Axis LMS Supported
Boost.ai Supported
Cordial Supported
Cursor Not Supported
Do Status Supported
Freshdesk Not Supported
GBPly Supported
Gemini Not Supported
Grok Bot Supported
Instagram Supported
Mapp Marketing Cloud Supported
Raven Supported
RevenueBase Supported
SMS Gatez Supported
SimpleTexting Supported
Solutions by Text Supported
SuprSend Supported
Visual Studio Code Not Supported
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