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About

SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS), Customer Effort Score (CES) or CSAT. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn, leveraging the power of customer advocates and validating product priorities. Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.

About

Allswers turns opinions into business insights. Allswers is an experience management platform. Make decisions based on real-world data. Generate surveys that deliver value to your company by boosting customer and employee loyalty and measuring quality processes. We help you design surveys that provide unique insights into the experiences of the most important people to you. Solutions that measure the value processes of your company. Automate how you monitor customer interactions and gain a clear understanding of their behavior. Evaluate the set of attributes, benefits, or values that consumers associate with your brand. Manage employee engagement and boost productivity. Monitor quality indicators to ensure you meet every standard. Experience management helps to identify opportunities for growth. Simplify tasks and generate automatic workflows and integrations to obtain valuable insights.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product, Customer success, Marketing

Audience

Companies and brands in search of a solution to turn customer opinions into business insights

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49.00/month
SatisMeter pricing is base on the number of gathered responses
Free Version Not Supported
Free Trial Supported

Pricing

€85 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

SatisMeter
Founded: 2015
Czech Republic
www.satismeter.com

Company Information

allswers
Spain
www.allswers.com

Alternatives

Expressyon

Expressyon

DYMENSION

Alternatives

Categories

Churn Prevention Supported
Forms Automation Supported
NPS Supported
Survey Supported

Categories

NPS Supported
Survey Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Not Supported
Site Intercept Survey Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Forms Automation Features

Approval Process Control Not Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Not Supported
Drag & Drop Supported
Full Text Search Supported
Remote Document Access Supported
Rules-Based Workflow Not Supported
Text Editing Supported
Version Control Not Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

360 Degree Feedback Features

Dashboard Supported
Feedback / Surveys Supported
Progress Tracking Supported
Question Library Not Supported
Rater Selection Not Supported
Self Service Portal Not Supported
Supports External Reviewers Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported

Integrations

Mailchimp Supported
Salesforce Supported
Shopify Supported
Zapier Supported
Axis LMS Not Supported
Chattermill Supported
Cloudflare Supported
Desktop.com Supported
EnjoyHQ Supported
Freshpaint Supported
Intercom Supported
Make Not Supported
PrestaShop Not Supported
Rambox Supported
Salesmachine Supported
Segment Supported
Stackreaction Supported
WooCommerce Not Supported
Zoho CRM Not Supported
dotdigital Engagement Cloud Supported

Integrations

Mailchimp Supported
Salesforce Supported
Shopify Supported
Zapier Supported
Axis LMS Supported
Chattermill Not Supported
Cloudflare Not Supported
Desktop.com Not Supported
EnjoyHQ Not Supported
Freshpaint Not Supported
Intercom Not Supported
Make Supported
PrestaShop Supported
Rambox Not Supported
Salesmachine Not Supported
Segment Not Supported
Stackreaction Not Supported
WooCommerce Supported
Zoho CRM Supported
dotdigital Engagement Cloud Not Supported
Claim SatisMeter and update features and information
Claim SatisMeter and update features and information
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Claim allswers and update features and information