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About

Agentforce Field Service is an AI-powered field operations platform designed to help organizations deliver faster, more proactive on-site service. It connects customer, asset, and workforce data into one unified system to improve uptime and drive new revenue opportunities. With autonomous and proactive scheduling, Agentforce handles appointment booking, rescheduling, and maintenance planning across multiple channels. The offline-first mobile app equips technicians with real-time job data, voice dictation, and customizable tools to complete work efficiently from anywhere. Dispatchers gain a centralized console to optimize workforce allocation, manage territories, and coordinate employees, contractors, and even robotic resources. Asset Service Lifecycle Management enables teams to shift from reactive repairs to predictive maintenance using connected asset insights.

About

Zentid Field OS is an AI-powered Field Service Management platform that helps organizations manage field operations through four integrated products: Field Service, Field Workforce, Field CRM, and Field AI Reports. The platform streamlines work order management, technician scheduling, service dispatching, workforce tracking, customer management, and reporting from a single system. Field Service enables job scheduling, dispatching, and work order tracking. Field Workforce helps manage mobile teams, attendance, productivity, and real-time visibility. Field CRM centralizes customer information, service history, and interactions. Field AI Reports delivers automated analytics, dashboards, and actionable insights for better decision-making. Zentid helps service organizations improve operational efficiency, workforce productivity, customer satisfaction, and visibility across field operations while reducing manual processes and administrative overhead.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Agentforce Field Service is designed for field service organizations, operations leaders, and enterprise service teams seeking to automate scheduling, optimize workforce productivity, and deliver proactive, AI-powered on-site service experiences

Audience

Field service companies, facility management providers, HVAC businesses, maintenance companies, telecommunications providers, utilities, security service providers, cleaning services, installation and repair companies, construction support teams, and enterprises managing mobile workforces. Suitable for SMBs, mid-market organizations, and enterprises seeking to digitize field operations and improve service performance.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$75.00 per user per month
Billed annually
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/service/field-service-management/

Company Information

Zentid
Founded: 2025
United Arab Emirates
zentid.com

Alternatives

Alternatives

No Alternatives
GeoOp

GeoOp

Geo

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Integrations

Adobe Real-Time CDP
Augmentir
Collate
Fin
Flosum
Metazoa Monarch
Neuron7
Salesforce
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
VSight Workflow

Integrations

Adobe Real-Time CDP
Augmentir
Collate
Fin
Flosum
Metazoa Monarch
Neuron7
Salesforce
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
VSight Workflow
Claim Salesforce Agentforce Field Service and update features and information
Claim Salesforce Agentforce Field Service and update features and information
Claim Zentid Field OS and update features and information
Claim Zentid Field OS and update features and information