Salesforce Agentforce Field ServiceSalesforce
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Related Products
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About
Agentforce Field Service is an AI-powered field operations platform designed to help organizations deliver faster, more proactive on-site service. It connects customer, asset, and workforce data into one unified system to improve uptime and drive new revenue opportunities. With autonomous and proactive scheduling, Agentforce handles appointment booking, rescheduling, and maintenance planning across multiple channels. The offline-first mobile app equips technicians with real-time job data, voice dictation, and customizable tools to complete work efficiently from anywhere. Dispatchers gain a centralized console to optimize workforce allocation, manage territories, and coordinate employees, contractors, and even robotic resources. Asset Service Lifecycle Management enables teams to shift from reactive repairs to predictive maintenance using connected asset insights.
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About
Workflow Pros is an AI-powered Field Service Management and CRM platform built specifically for trade contractors and home service professionals (HVAC, plumbing, electrical, appliance repair, and roofing).
Built by field service business owners, Workflow Pros eliminates the need for multiple disconnected tools by consolidating dispatching, invoicing, marketing, and phone systems into a single platform.
Features:
24/7 AI Dispatcher & Answering Service: Automatically handles incoming calls, filters emergency requests, and logs jobs straight into your schedule.
Smart Scheduling & Route Optimization: Visually manage technician calendars, optimize travel routes, and send automated live ETA notifications to customers.
Mobile App for Technicians: Empowers field technicians to create multi-option estimates, process payments, and capture job photos on site.
Automated Invoicing & Marketing: Streamlines post-job billing, automatically collects online reviews, and runs SMS campaigns.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Agentforce Field Service is designed for field service organizations, operations leaders, and enterprise service teams seeking to automate scheduling, optimize workforce productivity, and deliver proactive, AI-powered on-site service experiences
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Audience
Local Services
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$75.00 per user per month
Billed annually
Free Version
Free Trial
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Pricing
$600/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/service/field-service-management/
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Company InformationWorkflow Pros
Founded: 2010
Canada
workflowpros.io
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Service Dispatch Features
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Work Order Features
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
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Integrations
Adobe Real-Time CDP
Augmentir
Collate
Fin
Flosum
Metazoa Monarch
Neuron7
Salesforce
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
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Integrations
Adobe Real-Time CDP
Augmentir
Collate
Fin
Flosum
Metazoa Monarch
Neuron7
Salesforce
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
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