TCMSTotal Call Center Management Solutions
|
||||||
Related Products
|
||||||
About
We offer you a flexible solution for your business telephony needs. Whether as a hardware or software-based system, STARFACE will provide you with the perfect communication solution, everything from a single source and “Made in Germany“. If 2020 has taught us one thing, it is that staying in touch with colleagues and clients is vital. Wherever they may be, In the office, working from home or on the road. With the STARFACE UCC Clients, it is easier than ever to stay connected thanks to business telephony features, user-friendly video meetings, instant messaging and file sharing. Communication keeps our businesses afloat. Today, more than ever before. Access the telephony system from your Android device or iPhone. You can make calls from your cellphone using the landline number, or you can take advantage of the key functions in exactly the same way as from the user interface.
|
About
Total Call Center Management Solutions®. is a global provider of Customer Interaction Management Solutions through Computer Telephony Integration & CRM Packages for efficient business processes, products and services including turnkey systems for VoIP Call Centers, Automatic Dialer, Automatic Phone Dialers and Call Processing Products. Our products and services are intensively used for Inbound/Outbound telephone calls, integration of computer telephony, hardware & software applications, Interactive Voice Response, Interactive Information Systems, software customization, consulting, and customer relations management applications. TCMS call center solutions enable businesses, institutions, corporations and other organizations to increase efficiency of their bottom line and cut huge overheads by driving more responsive and competitive customer interactions. TCMS Call Center Products are easy to use and are designed to provide powerful and flexible call automation solutions.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies and businesses searching for an IP telephony system solution
|
Audience
Companies of all sizes that need call center and telephony services
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and VideosNo images available
|
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
$195.00/one-time
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationSTARFACE
Germany
www.starface.com/en/
|
Company InformationTotal Call Center Management Solutions
United States
www.tctecno.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Predictive Dialer Features
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
|
||||||
Integrations
SpiceCRM
|
||||||
|
|
|