Redgate SQL Monitor vs. ServiceNow Problem Management Comparison


Redgate SQL Monitor Redgate Software	ServiceNow Problem Management ServiceNow	+	+
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About SQL Monitor helps you and your team find issues – before they become problems: Alerting – Discover issues before they have an impact Diagnosis – Uncover obstacles and find root causes Performance – See what has the biggest impact on your system Overview – View your SQL Server estate at a glance Reporting – Share tailored reports about your servers' health	About ServiceNow® Problem Management makes it possible to restore services quickly—often helping you prevent issues from happening in the first place. With a structured workflow for diagnosing root causes and fixing problems, ServiceNow empowers you to eliminate recurring incidents and minimize the impact of unexpected disruptions. Automated workflows allow problem managers to easily document workarounds and solutions, so IT teams can focus and get more done. With a consolidated view of the incidents and related changes, IT can deliver faster responses and solutions. Speed resolution, slash disruptions, and minimize the impact by publishing solutions and workarounds. Find and address potential failure points and determine issue impact all in one place. Reduce future disruptions from repeat incidents by giving IT the means to stop issues at the source. Increase transparency and collaborate more effectively by sharing updates with service subscribers.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Any company that runs SQL Servers globally	Audience Teams looking to restore services quickly
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $1,565 Price is per server. Discounts available for volume buys. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Redgate Software Founded: 1999 United Kingdom www.red-gate.com/products/dba/sql-monitor/	Company Information ServiceNow Founded: 2004 United States www.servicenow.com/products/problem-management.html
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Categories Database Monitoring Supported Database Performance Tuning Supported Server Management Supported SQL Server Supported System Monitoring Supported	Categories IT Management Supported
Show More Features Database Monitoring Features Anomaly Detection Supported Autodiscovery Supported Capacity Planning Supported Dashboard Supported Dependency Tracking Not Supported Historical Trend Analysis Supported Multitenancy Supported Notifications / Alerts Supported Performance Monitoring Supported Permissions / Access Controls Supported Predictive Analytics Supported Prioritization Supported Query Analysis Supported Resource Optimization Supported Troubleshooting Supported SQL Server Features CPU Monitoring Supported Credential Management Supported Database Servers Supported Deployment Testing Supported Docker Compatible Containers Supported Event Logs Supported History Tracking Supported Patch Management Supported Scheduling Supported Supports Database Clones Supported User Activity Monitoring Supported Virtual Machine Monitoring Supported Server Management Features CPU Monitoring Not Supported Credential Management Not Supported Database Servers Supported Email Monitoring Not Supported Event Logs Supported History Tracking Supported Patch Management Supported Scheduling Not Supported User Activity Monitoring Not Supported Virtual Machine Monitoring Supported System Monitoring Features Alerts / Notifications Not Supported Antivirus Management Not Supported Data Backup / Recovery Not Supported Device Monitoring Not Supported Inventory Management Not Supported Patch Management Not Supported Policy-based Automation Supported Remote Monitoring Not Supported Reporting / Analytics Not Supported Risk Analysis Not Supported Server Monitoring Supported Service Configuration Management Supported
Integrations Collate Supported Delphix Supported Zenduty Supported openITCOCKPIT Not Supported View All 3 Integrations	Integrations Collate Not Supported Delphix Not Supported Zenduty Not Supported openITCOCKPIT Supported View All 1 Integration
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