SOSMobileInsightAtlast
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Related Products
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About
Get rid of paper work orders and associated problems—illegible handwriting, data entry redundancy, etc. Download the SOSRemote app to an Android/iOS phone or tablet (there’s a Windows version too), and give Field Techs a paperless way to complete their work assignments, with real-time updates to and from the field. In 1999 two companies – both with vast experience in providing software and consulting services to the Utility Industry – collaborated on the development of a service order scheduling engine for NW Natural in Portland, OR. The result was a resounding success, and InsightAtlast, LLC was born. That scheduling engine, which is still used today by NW Natural to schedule and load balance over 100,000 service orders annually, was the genesis of what has evolved into SOSMobile – InsightAtlast’s sophisticated Mobile Workforce Management System. The vision that began more than 20 years ago – to create high-quality, flexible, and affordable software solutions.
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About
We believe that offering a unique, flexible and responsive platform, especially as Field Service Management solution, will ensure that you can deliver the ultimate customer service. All-in-one platform to manage incoming calls, provide online support, chat, SMS, self-service application synchronisation, emails and social media integration for end-to-end customer management. Multi-platform mobile applications to manage your field workforce. Empower the mobile workforce to receive, queue, schedule, accomplish, update and notify their job orders on the move. Achieve a smooth life-cycle management of service requests and tasks with iTouchVision’s Service Desk Solution. Schedule and manage all back-office operations with effortless and automated administration workflows. Our highly configurable platform will meet most of your business needs, but an off the shelf solution will never meet your business process 100%. Where our platform does not meet your full requirements.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a solution to complete their work assignments
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Audience
Any company searching for a Workforce Management, Customer Service, and Help Desk solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationInsightAtlast
Founded: 1999
United States
www.insightatlast.com
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Company InformationiTouchVision
Founded: 2009
United Kingdom
www.itouchvision.com
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
Worldpay
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