SIGNL4 vs. xMatters Comparison


SIGNL4 Derdack	xMatters Everbridge	+	+
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About When critical systems fail, incidents happen or urgent services need to be provided, SIGNL4 bridges the ‘last mile’ to your staff, engineers, IT admins and workers ‘in the field’. It adds real-time mobile alerting to your services, systems and processes in no time. SIGNL4 notifies through persistent mobile push, text, email and voice calls with acknowledgement, tracking and escalation. Integrated duty and shift scheduling ensures the right people are alerted at the right time. SIGNL4 thus provides for an up to 10x faster and effective response to critical alerts, major incidents and urgent service requests.	About xMatters is an intelligent communications platform designed to accelerate essential business processes, especially IT operations, DevOps and major incident management processes. Trusted by over 1000 global companies, xMatters offers intelligent communication tools for effective IT management, business continuity management, employee engagement, and customer engagement. The platform delivers unmatched reliability and innovative functionality.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience All businesses with critical processes running from a small farm to a large international corporation.	Audience DevOps, ITOps, NOC, support, engineering, and system admins--from small startups to large enterprises.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9.00/month/user Free Version Supported Free Trial Supported	Pricing $9 per user per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Derdack Founded: 1999 Germany www.signl4.com	Company Information Everbridge Founded: 2002 United States www.xmatters.com
Alternatives OnPage	Alternatives PagerDuty
DERDACK Enterprise Alert Derdack	24Cevent
Klaxon Klaxon Technologies	AlertOps
Alert Catcher Softlist	DERDACK Enterprise Alert Derdack
Opsgenie Atlassian View All	SpinOne Spin.AI View All
Categories Field Service Management Supported Incident Management Supported IT Alerting Supported Push Notifications Supported Service Dispatch Supported Team Communication Supported Tradesman Job Management Supported	Categories Business Continuity Supported Data Recovery Supported Incident Management Supported Incident Response Supported IT Alerting Supported IT Management Supported Website Monitoring Supported
IT Alerting Features Alert Noise Reduction Supported Alert Routing Supported Dynamic Notifications Not Supported Enriched Incident Context Supported Escalation Policies Supported Incident History Audit Supported Multi-User Alerting Supported Multiple Alert Types Supported On-Call Management Supported Rich HTML Email Notifications Supported Incident Management Features Audit Trail Supported Corrective Actions (CAPA) Supported Disaster Recovery Supported Incident Reporting Supported IT Incident Management Not Supported OSHA Compliance Not Supported Root-Cause Diagnosis Not Supported Safety Management Supported Task Management Supported Ticket Management Supported Show More Features Field Service Management Features Billing & Invoicing Not Supported Contact Database Not Supported Contract Management Not Supported Customer Database Not Supported Dispatch Management Supported Electronic Signature Not Supported Inventory Management Not Supported Mobile Access Supported Payment Collection in the Field Not Supported Quotes / Estimates Not Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Push Notifications Features A/B Testing Not Supported Analytics Supported Campaign Segmentation Not Supported Contextual Targeting Supported Device Targeting Supported Expiry Notifications Not Supported Geo Targeting Supported Mobile Notifications Supported Notification Scheduling Supported Visual Notifications Supported Web Notifications Not Supported Service Dispatch Features Billing & Invoicing Not Supported Call Center Management Not Supported Contract Management Not Supported Customer Database Not Supported Inventory Control Not Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Supported Scheduling Supported Self Service Portal Supported Service History Tracking Supported Technician Management Supported Work Order Management Not Supported Team Communication Features Activity / News Feed Supported Audio Calls Supported Calendar Management Supported Chat / Messaging Supported Discussion Threads Not Supported File Sharing Not Supported Mobile Access Supported Push Notifications Supported Search Not Supported Surveys & Feedback Not Supported Task Management Supported Video Conferencing Not Supported Tradesman Job Management Features Contract Management Not Supported Customer Database Not Supported Dispatch Management Supported For Builders Not Supported For Electricians Not Supported For Field Service Businesses Supported For HVAC Not Supported For Plumbers Not Supported For Roofers Not Supported Invoicing Not Supported Job Tracking Not Supported Payments Not Supported Quoting Not Supported Reporting Supported Scheduling Supported Time Tracking Not Supported	Show More Features Business Continuity Features Backup Log Not Supported Backup Scheduling Not Supported Compression Not Supported Continuous Backup Not Supported Encryption Supported Incremental Backup Not Supported Local Server Options Not Supported Multiple System Support Supported Remote Server Options Not Supported Secure Data Storage Supported Web Access / Restoration Not Supported IT Management Features Capacity Monitoring Not Supported Compliance Management Not Supported Event Logs Not Supported Hardware Inventory Not Supported IT Budgeting Not Supported License Management Not Supported Patch Management Not Supported Remote Access Supported Scheduling Supported Software Inventory Not Supported User Activity Monitoring Not Supported Website Monitoring Features Availability Testing Not Supported Event Logs Not Supported Event-Based Notifications Supported FTP Monitoring Not Supported Mail Server Monitoring Not Supported Maintenance Scheduling Not Supported Performance Metrics Not Supported Real Time Monitoring Not Supported Transaction Monitoring Not Supported Uptime Reporting Not Supported
Integrations Dynatrace Supported Jira Supported New Relic Supported ServiceNow Supported Workato Supported Zendesk Supported ZigiOps Supported Airtable Supported Ciroos Not Supported Easyflow Not Supported Healthchecks.io Supported Hyperping Supported Icinga Supported LibreNMS Supported Make Supported Microsoft Defender for Cloud Supported NinjaOne Supported Peakboard Supported Thingsboard Supported elastic.io Supported Show More Integrations View All 64 Integrations	Integrations Dynatrace Supported Jira Supported New Relic Supported ServiceNow Supported Workato Supported Zendesk Supported ZigiOps Supported Airtable Not Supported Ciroos Supported Easyflow Supported Healthchecks.io Not Supported Hyperping Not Supported Icinga Not Supported LibreNMS Not Supported Make Not Supported Microsoft Defender for Cloud Not Supported NinjaOne Not Supported Peakboard Not Supported Thingsboard Not Supported elastic.io Not Supported Show More Integrations View All 39 Integrations
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