SIGNL4

SIGNL4

Derdack
+
+

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About

When critical systems fail, incidents happen or urgent services need to be provided, SIGNL4 bridges the ‘last mile’ to your staff, engineers, IT admins and workers ‘in the field’. It adds real-time mobile alerting to your services, systems and processes in no time. SIGNL4 notifies through persistent mobile push, text, email and voice calls with acknowledgement, tracking and escalation. Integrated duty and shift scheduling ensures the right people are alerted at the right time. SIGNL4 thus provides for an up to 10x faster and effective response to critical alerts, major incidents and urgent service requests.

About

ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, LG, Electrolux and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted technicians. ServicePower also offers a fully managed network of contracted service providers to enable on-demand and rapid field-service delivery in hard-to-reach locations across North America and Europe. Deliver faster, smarter service to your customers with our integrated field service management suite. Our self-service consumer portal empowers and delights customers with real-time job status updates, field worker location, and two-way communication that improves visibility throughout the service lifecycle, from wherever they are.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

All businesses with critical processes running from a small farm to a large international corporation.

Audience

Field operations managers wanting to optimize their processes through a field management software solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9.00/month/user
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Derdack
Founded: 1999
Germany
www.signl4.com

Company Information

ServicePower
Founded: 1996
United States
www.servicepower.com

Alternatives

Alternatives

FSM Grid

FSM Grid

FSM Global
Klaxon

Klaxon

Klaxon Technologies
ServiceMobility

ServiceMobility

ServicePower
Alert Catcher

Alert Catcher

Softlist
Opsgenie

Opsgenie

Atlassian

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management Features

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

IT Alerting Features

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Incident Management Features

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Push Notifications Features

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Integrations

Acronis Cyber Protect Cloud
Airtable
Alexa
Freshdesk
Freshservice
Grafana Cloud
HetrixTools
LogRhythm SIEM
MySQL
Netreo
Pulsetic
Raygun
Sematext Cloud
ServiceWorks
Splunk APM
Sumo Logic
Uptime Kuma
Zabbix
ZigiOps
elastic.io

Integrations

Acronis Cyber Protect Cloud
Airtable
Alexa
Freshdesk
Freshservice
Grafana Cloud
HetrixTools
LogRhythm SIEM
MySQL
Netreo
Pulsetic
Raygun
Sematext Cloud
ServiceWorks
Splunk APM
Sumo Logic
Uptime Kuma
Zabbix
ZigiOps
elastic.io
Claim SIGNL4 and update features and information
Claim SIGNL4 and update features and information
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