SIGNL4 vs. ServicePal Comparison


SIGNL4 Derdack	ServicePal	+	+
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About When critical systems fail, incidents happen or urgent services need to be provided, SIGNL4 bridges the ‘last mile’ to your staff, engineers, IT admins and workers ‘in the field’. It adds real-time mobile alerting to your services, systems and processes in no time. SIGNL4 notifies through persistent mobile push, text, email and voice calls with acknowledgement, tracking and escalation. Integrated duty and shift scheduling ensures the right people are alerted at the right time. SIGNL4 thus provides for an up to 10x faster and effective response to critical alerts, major incidents and urgent service requests.	About If your business calls for mobile workers to provide scheduled or on-demand field services, then ServicePal is for you. From installing or fixing high-value equipment to delivering any commercial or residential service, ServicePal provides a simple, flexible and cost-effective solution to manage your service work and get the job done right. ServicePal is designed to work across many field service disciplines. ServicePal is a pay-as-you-go subscription service, and we do not require a long-term commitment. If you cancel, you will be billed for the current billing period only. Our 5-star rated mobile apps are available for iPad only at the moment. We do not currently support Android-based devices. When you create an account, you get instant access to all features on the Premium plan. No credit card is required. We will help you get setup for success. Our on-boarding specialists will gladly help you get off to a good start. We have done this for thousands of service professionals.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience All businesses with critical processes running from a small farm to a large international corporation.	Audience Field service businesses seeking a solution to facilitate their work
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9.00/month/user Free Version Supported Free Trial Supported	Pricing $29 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Derdack Founded: 1999 Germany www.signl4.com	Company Information ServicePal Founded: 2011 United States servicepal.com
Alternatives OnPage	Alternatives Mobilio
DERDACK Enterprise Alert Derdack	IFS Field Service Management IFS
Klaxon Klaxon Technologies	Field Force Tracker Rapidsoft Systems
Alert Catcher Softlist	FieldConnect
Opsgenie Atlassian View All	ServicePower View All
Categories Field Service Management Supported Incident Management Supported IT Alerting Supported Push Notifications Supported Service Dispatch Supported Team Communication Supported Tradesman Job Management Supported	Categories Field Service Management Supported HVAC Supported Service Dispatch Supported Tradesman Job Management Supported
Field Service Management Features Billing & Invoicing Not Supported Contact Database Not Supported Contract Management Not Supported Customer Database Not Supported Dispatch Management Supported Electronic Signature Not Supported Inventory Management Not Supported Mobile Access Supported Payment Collection in the Field Not Supported Quotes / Estimates Not Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Service Dispatch Features Billing & Invoicing Not Supported Call Center Management Not Supported Contract Management Not Supported Customer Database Not Supported Inventory Control Not Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Supported Scheduling Supported Self Service Portal Supported Service History Tracking Supported Technician Management Supported Work Order Management Not Supported Tradesman Job Management Features Contract Management Not Supported Customer Database Not Supported Dispatch Management Supported For Builders Not Supported For Electricians Not Supported For Field Service Businesses Supported For HVAC Not Supported For Plumbers Not Supported For Roofers Not Supported Invoicing Not Supported Job Tracking Not Supported Payments Not Supported Quoting Not Supported Reporting Supported Scheduling Supported Time Tracking Not Supported Show More Features IT Alerting Features Alert Noise Reduction Supported Alert Routing Supported Dynamic Notifications Not Supported Enriched Incident Context Supported Escalation Policies Supported Incident History Audit Supported Multi-User Alerting Supported Multiple Alert Types Supported On-Call Management Supported Rich HTML Email Notifications Supported Incident Management Features Audit Trail Supported Corrective Actions (CAPA) Supported Disaster Recovery Supported Incident Reporting Supported IT Incident Management Not Supported OSHA Compliance Not Supported Root-Cause Diagnosis Not Supported Safety Management Supported Task Management Supported Ticket Management Supported Push Notifications Features A/B Testing Not Supported Analytics Supported Campaign Segmentation Not Supported Contextual Targeting Supported Device Targeting Supported Expiry Notifications Not Supported Geo Targeting Supported Mobile Notifications Supported Notification Scheduling Supported Visual Notifications Supported Web Notifications Not Supported Team Communication Features Activity / News Feed Supported Audio Calls Supported Calendar Management Supported Chat / Messaging Supported Discussion Threads Not Supported File Sharing Not Supported Mobile Access Supported Push Notifications Supported Search Not Supported Surveys & Feedback Not Supported Task Management Supported Video Conferencing Not Supported	Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Not Supported Contract Management Supported Customer Database Supported Inventory Control Not Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Not Supported Scheduling Supported Self Service Portal Not Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Show More Features HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Not Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Not Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported
Integrations Arduino IDE Supported Checkmk Supported Datadog Supported EventSentry Supported Freshdesk Supported Make Supported Microsoft Defender for Cloud Supported MySQL Supported Nagios Core Supported Netreo Supported Pipedream Supported RudderStack Supported Sematext Cloud Supported ServiceNow APM Supported Splunk APM Supported Uptrends Supported Workato Supported Zabbix Supported elastic.io Supported n8n Supported Show More Integrations View All 64 Integrations	Integrations Arduino IDE Not Supported Checkmk Not Supported Datadog Not Supported EventSentry Not Supported Freshdesk Not Supported Make Not Supported Microsoft Defender for Cloud Not Supported MySQL Not Supported Nagios Core Not Supported Netreo Not Supported Pipedream Not Supported RudderStack Not Supported Sematext Cloud Not Supported ServiceNow APM Not Supported Splunk APM Not Supported Uptrends Not Supported Workato Not Supported Zabbix Not Supported elastic.io Not Supported n8n Not Supported Show More Integrations
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