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About

Control the customer experience all the way to their doorstep. Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history. As a share of total commerce moves online, optimizing each phase of the customer journey will become an essential competitive advantage, yet the post-purchase experience has yet to be thoughtfully designed. Route empowers brands to be intentional with their post-purchase experience by taking control from checkout to delivery, creating brand advocates in the process. Customers instantly add Route+ to their online orders at point of checkout, activating an exclusive feature that enables package protection and one-click refunds and reorders. Route+ reduces customer effort through a seamless claims filing process.

About

WGATAP is a Package Forwarding business based in Brisbane. The business gives an instant suite address to customers after they sign up to become a member. Customers use the suite address at the checkout after purchasing goods online and their packages are delivered to our warehouse, we take photographs for quality check, repackage, consolidate if requested by the customers, we provide storage for up to 14 days, we send the shipments to our customers on air freight with our partner DHL or they can select their own shipping company. They receive their packages at their doorstep via DHL.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Online retailers that ship products and want to improve the post-purchase experience for customers

Audience

Businesses, SME, Entrepreneurs, companies, online buyers, resellers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Cost to Customer:1% of total cart
Cost to Merchant: Free
Free Version Supported
Free Trial Not Supported

Pricing

$10/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Route
Founded: 2018
United States
route.com/merchants/

Company Information

WGATAP
Founded: 2020
Australia
www.wgatap.com.au

Alternatives

Alternatives

LateShipment.com

LateShipment.com

LateShipment Inc.
Shippd

Shippd

Shippd Logistics

Categories

Categories

Virtual Mailbox Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Not Supported
Order Entry Not Supported
Order Fulfillment Not Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Not Supported
Shipping Management Not Supported
Special Order Management Not Supported

Integrations

AmmoReady Supported
Appbrew Supported
Flip Supported
Magento Supported
Prive Supported
Rokt Catalog Supported
ShipCalm Supported
Shopify Supported
WooCommerce Supported
Wufoo Supported

Integrations

AmmoReady Not Supported
Appbrew Not Supported
Flip Not Supported
Magento Not Supported
Prive Not Supported
Rokt Catalog Not Supported
ShipCalm Not Supported
Shopify Not Supported
WooCommerce Not Supported
Wufoo Not Supported
Claim Route and update features and information
Claim Route and update features and information
Claim WGATAP and update features and information
Claim WGATAP and update features and information