Related Products
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About
Control the customer experience all the way to their doorstep. Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history. As a share of total commerce moves online, optimizing each phase of the customer journey will become an essential competitive advantage, yet the post-purchase experience has yet to be thoughtfully designed. Route empowers brands to be intentional with their post-purchase experience by taking control from checkout to delivery, creating brand advocates in the process. Customers instantly add Route+ to their online orders at point of checkout, activating an exclusive feature that enables package protection and one-click refunds and reorders. Route+ reduces customer effort through a seamless claims filing process.
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About
Shipup creates a branded, reassuring and intuitive post-purchase experience. Turn one-time buyers into loyal shoppers while streamlining your customer support. End buyers’ post-purchase frustration and recruit loyal shoppers with custom notifications, branded tracking pages, streamlined customer support, real-time monitoring, & more. Responding to delivery tickets can be arduous. Shipup gives your support agents unique features so they can quickly and proactively resolve delivery issues. Inform your support agents immediately when something goes awry with your shipments so they can take action and reassure your customers. Not all shipping incidents require the attention of your support agents. Decide which alerts to activate and tailor them to your needs.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Online retailers that ship products and want to improve the post-purchase experience for customers
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Audience
Shipping solution for companies
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingCost to Customer:1% of total cart
Cost to Merchant: Free
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
|
Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRoute
Founded: 2018
United States
route.com/merchants/
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Company InformationShipup
Founded: 2016
France
www.shipup.co
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Order Management Features
Back Order Management
Not Supported
Catalog Management
Not Supported
Inventory Management
Not Supported
Order Entry
Not Supported
Order Fulfillment
Not Supported
Order Tracking
Supported
Recurring Orders
Not Supported
Returns Management
Not Supported
Shipping Management
Not Supported
Special Order Management
Not Supported
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Delivery Management Features
Customer Portal
Supported
Dispatch Management
Not Supported
Driver ETA
Not Supported
Driver Management
Not Supported
For Courier Services
Not Supported
For Freight
Not Supported
For Restaurants
Not Supported
Order Tracking
Supported
Routing
Not Supported
Scheduling
Not Supported
Signature Capture
Not Supported
Surveys & Feedback
Supported
Shipment Tracking Features
Alerts/Notifications
Supported
Delivery Estimate
Not Supported
For eCommerce
Supported
For Freight
Not Supported
Status Tracking
Supported
Website Integration
Supported
Shipping Features
Air Shipping
Not Supported
Bills of Lading
Not Supported
Container Shipping
Not Supported
Freight Shipping
Not Supported
Ground Shipping
Not Supported
Import / Export
Not Supported
Ocean Shipping
Not Supported
Parcel Shipping
Not Supported
Quotes / Estimates
Not Supported
Shipment Tracking
Supported
Warehouse Management
Not Supported
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Integrations
AmmoReady
Supported
Appbrew
Supported
Flip
Supported
Magento
Supported
Prive
Supported
Rokt Catalog
Supported
ShipCalm
Supported
Shopify
Supported
Tolstoy
Not Supported
WooCommerce
Supported
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Integrations
AmmoReady
Not Supported
Appbrew
Not Supported
Flip
Not Supported
Magento
Not Supported
Prive
Not Supported
Rokt Catalog
Not Supported
ShipCalm
Not Supported
Shopify
Not Supported
Tolstoy
Supported
WooCommerce
Not Supported
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