Related Products
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About
Control the customer experience all the way to their doorstep. Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history. As a share of total commerce moves online, optimizing each phase of the customer journey will become an essential competitive advantage, yet the post-purchase experience has yet to be thoughtfully designed. Route empowers brands to be intentional with their post-purchase experience by taking control from checkout to delivery, creating brand advocates in the process. Customers instantly add Route+ to their online orders at point of checkout, activating an exclusive feature that enables package protection and one-click refunds and reorders. Route+ reduces customer effort through a seamless claims filing process.
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About
ShippingChimp is an order-tracking platform that empowers customers with end-to-end tools to enhance their post-purchase customer experience. Predict delivery exceptions, Notify customers of order locations, capture customer grievances such as lost or damaged items, host a self serve return portal, and collect product reviews at the right time. Our top most priority is to offer you a seamless shipping experience - from label generation to successful delivery. You can count on us for a hassle free delivery experience. Gain access to the upto 53% savings on your shipping costs. Regardless of the destination, send packages at the lowest rate across Canada.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Online retailers that ship products and want to improve the post-purchase experience for customers
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Audience
eCommerce retailers looking for a powerful Last Mile Delivery solution
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingCost to Customer:1% of total cart
Cost to Merchant: Free
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRoute
Founded: 2018
United States
route.com/merchants/
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Company InformationShippingChimp
www.shippingchimp.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Order Management Features
Back Order Management
Not Supported
Catalog Management
Not Supported
Inventory Management
Not Supported
Order Entry
Not Supported
Order Fulfillment
Not Supported
Order Tracking
Supported
Recurring Orders
Not Supported
Returns Management
Not Supported
Shipping Management
Not Supported
Special Order Management
Not Supported
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Integrations
Magento
Supported
Shopify
Supported
WooCommerce
Supported
Amazon
Not Supported
AmmoReady
Supported
Appbrew
Supported
BigCommerce
Not Supported
Descartes ShipRush
Not Supported
EasyPost
Not Supported
FedEx Ship Manager
Not Supported
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Integrations
Magento
Supported
Shopify
Supported
WooCommerce
Supported
Amazon
Supported
AmmoReady
Not Supported
Appbrew
Not Supported
BigCommerce
Supported
Descartes ShipRush
Supported
EasyPost
Supported
FedEx Ship Manager
Supported
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