RootCause

RootCause

Bryntum
+
+

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About

Record videos of user sessions to easily reproduce JavaScript errors without having to ask end user for details. Try a demo in our online sandbox. RootCause provides you with a comprehensive set of tools to monitor and reproduce errors in web sites / applications. Using the built-in recorder feature you’ll know exactly what the user did. After an error has been logged, head over to the web based Replay Studio where you can replay the session to reproduce the error with one click. This means you don’t have to read call stacks or parse through huge logs to be able to reproduce bugs. Using the Feedback button, you can also collect reports about visual / usability / rendering errors from your users.

About

UI Zap is a developer-first bug reporting and session capture tool for modern web apps. With a single click, anyone on your team—QA, support, product, or beta users—can submit a rich, reproducible report: lightweight screen recording (GIF/video), DOM replay, console and network logs, and precise environment metadata (URL, browser/OS, viewport, feature flags, app version, and more). Each report shares as a secure link and flows directly into tools your team already uses (Jira, Linear, GitHub Issues, Slack) so engineers can reproduce and fix issues faster with less back-and-forth. Built for speed and privacy, UI Zap uses an edge-first architecture to keep capture and playback fast worldwide while supporting sensible retention and light PII scrubbing. The result: cleaner tickets, accelerated triage, fewer duplicate bugs, and shorter mean time to resolution—especially in stateful single-page apps where issues are hard to recreate.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Audience

Developers interested in a comprehensive set of tools to monitor and reproduce errors in web sites

Audience

UI Zap is designed for developers, QA testers, and product teams who need fast, accurate, and automated bug reporting integrated into their existing workflows

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$0/user/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bryntum
Founded: 2009
Sweden
therootcause.io

Company Information

UI Zap
Founded: 2024
India
uizap.com

Alternatives

Alternatives

FlowLens

FlowLens

Magentic AI
BugBoard

BugBoard

BetterQA

Categories

Categories

Bug Tracking Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Integrations

Google Chrome Not Supported

Integrations

Google Chrome Supported
Claim RootCause and update features and information
Claim RootCause and update features and information
Claim UI Zap and update features and information
Claim UI Zap and update features and information