Summit Service System

Summit Service System

Ritam Technologies
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About

ReviewGun is a mobile-first review-request tool for plumbers, roofers, HVAC crews, and other home-service contractors. It helps technicians request Google reviews after completing a job by preparing a text message with the business's review link and opening it in the technician's own messaging app to send from their number. Messages can be personalized with customer details, and saved templates support different service situations, including requests after routine or emergency jobs. ReviewGun records each request with the customer's name, the technician who sent it, and the time, so teams can check their outreach history before sending another request. Businesses can also share their Google review link through a QR code on invoices or at a counter. The phone-based workflow is designed for use at customer job sites, making review requests part of job closeout without requiring customers to install an app.

About

Whether performing services scheduled in advance or on an emergency response basis, Summit Service System helps you regain control of your business, improve customer service and job management, and build your business with automatic scheduling of next services (contracts) or automatic repeat business reminders (customer marketing). Service frequencies are tunable to each job, with complete details, diagrams, site photos, and parts inventory control for each technician. Flat-rate pricing or detailed invoicing capabilities are included. Workflow is managed with the Summit dispatch screen, where you have control over technicians' schedules, jobs by priority and service date/time. Additional information screens allow tracking of site tank details, lab samples, manifests, and disposal information. Grease and bio-fuel collectors can quickly manage customer reimbursements. When jobs are completed, a few clicks transform the work orders into payments and invoices.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Plumbers, roofers, HVAC crews, and other home-service contractors.

Audience

Equipment rental businesses in need of a tool to improve customer service

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$29/month
Starter costs $29/month, and Pro costs $59/month. Both plans include a 3-day free trial. A payment card is required to start, but there is no charge if you cancel before the trial ends. Neither plan has per-text fees or a monthly request cap.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ReviewGun
Founded: 2026
United States
www.reviewgunapp.com

Company Information

Ritam Technologies
Founded: 1981
United States
www.ritam.com/serviceprogram

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Drumroll

Drumroll

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Alternatives

ReviewNudger

ReviewNudger

ReviewNudger LLC
FeedbackFive

FeedbackFive

eComEngine
Rental360

Rental360

Nexvue

Categories

Review Management Supported

Categories

Equipment Rental Supported

Integrations

Google Business Profile Supported

Integrations

Google Business Profile Not Supported
Claim ReviewGun and update features and information
Claim ReviewGun and update features and information
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Claim Summit Service System and update features and information