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About

Review Management & Insights for Hotels & Vacation Rentals. Reva aggregates your reviews from all channels, helps drive more 5 star reviews and enables you to reply to all reviews from one place. Reva then provides dashboards, reporting and actionable insights for your reviews. Own your reviews. You may be overly dependent on the OTAs right now. Store all of your hard earned reviews. Replying to your guest reviews can be time consuming, but necessary to showcase professionalism and drive brand loyalty. Reva’s ‘Review Reply’ feature leverages AI to help you generate and publish replies from within Reva directly to OTA’s. This automation means less time manually replying to every review, and more time focusing on growth and guest experiences. Once all your reviews are centralized, none slip through the cracks. Every guest can be responded to. You can begin extracting value by addressing recurring items both positive or negative.

About

Receive notifications, reply on the go and use keywords to quickly take action! Allow your users to interact, share and discuss ideas. Reply in public, or in private. Let the right person reply to the right discussion with queues and assignments. Tender automatically reminds you to follow up at the right time so you don't have to. Reports allow you to keep an eye on your response times, your productivity and your team.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels and vacation rentals that need a review management platform

Audience

Help Desk solution for companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month
Free Version Not Supported
Free Trial Supported

Pricing

$49 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Reva
United States
www.joinreva.com

Company Information

ENTP
entp.com

Alternatives

Alternatives

Groove

Groove

Groove Networks
Wimi

Wimi

Happy Agents
Abhisi Help Desk

Abhisi Help Desk

Techovarya Software
Zyene Reviews

Zyene Reviews

Zyene, Inc.

Categories

Categories

Customer Service Supported
Help Desk Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

ActiveCampaign Not Supported
Stackreaction Not Supported
Wufoo Not Supported

Integrations

ActiveCampaign Supported
Stackreaction Supported
Wufoo Supported
Claim Reva and update features and information
Claim Reva and update features and information
Claim Tender Support and update features and information
Claim Tender Support and update features and information