SoundHoundSoundHound AI
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Related Products
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About
Retell AI is an advanced platform that enables businesses to build, test, deploy, and monitor AI-powered voice agents for seamless customer interactions. With features like call transfer, appointment scheduling, and knowledge base synchronization, it allows for the creation of lifelike conversations with minimal latency. The platform supports integration with various telephony systems and offers multilingual capabilities, making it suitable for global operations. Retell AI's scalable infrastructure ensures reliable performance, handling high call volumes efficiently. Additionally, it provides robust monitoring tools to analyze call performance and user sentiment, facilitating continuous improvement of voice agents.
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About
SoundHound AI is a conversational AI platform for building and deploying voice-native AI agents across customer service, commerce, employee operations, automotive, and other enterprise use cases. Its OASYS platform, or Orchestrated Agent System, provides a unified environment for creating agents that can understand spoken interactions, perform tasks, and operate across digital and physical touchpoints. The platform combines voice AI, agent orchestration, business rules, guardrails, optional human assistance, and integrations with enterprise systems to support reliable end-to-end conversations. Organizations can deploy SoundHound agents for contact centers, digital assistants, IT and HR service desks, restaurant ordering, front-desk automation, outbound engagement, voice commerce, and in-vehicle experiences. Security features include layered policy controls, sensitive-data detection and masking, tenant isolation, encryption, access controls, and traceable agent decision logs.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Businesses requiring a solution to integrate human-like AI voice into their products
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Audience
Enterprises, customer experience teams, contact centers, operations groups, automotive companies, restaurants, financial institutions, healthcare organizations, retailers, and other businesses that want to automate voice and digital interactions with AI agents
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationRetell AI
Founded: 2023
United States
www.retellai.com
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Company InformationSoundHound AI
Founded: 2005
United States
www.soundhound.com
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Categories |
Categories |
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Integrations
Operata
Supported
Axis LMS
Supported
Cloudonix
Supported
ElectroNeek
Supported
ElevenLabs
Supported
Hamming
Supported
Mercury 2
Supported
Motileo
Supported
Nango
Supported
Unavoidable CRM
Supported
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Integrations
Operata
Supported
Axis LMS
Not Supported
Cloudonix
Not Supported
ElectroNeek
Not Supported
ElevenLabs
Not Supported
Hamming
Not Supported
Mercury 2
Not Supported
Motileo
Not Supported
Nango
Not Supported
Unavoidable CRM
Not Supported
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