ResponseScribeShout About Us
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About
ResponseScribe is a done-for-you review response service that delivers personalized, on-brand replies to your customers within hours. Quickly connect your
review sites and personalize your account. Easily and securely connect the review sites that you'd like us to respond to and provide our team with key information to ensure that your responses are custom and on-brand. Once your account has been set up, our team will immediately begin crafting personalized responses to your customer reviews and deliver them within just a couple of hours. Watch your custom responses be delivered within hours. Response alerts give you the opportunity to
stay involved in the process by editing or approving
our team's responses directly from your email or
mobile device. Stay as involved in the process as you'd like with text and email alerts. Automatically identify customer feedback and trends across all of your reviews and create a game plan to further improve your customer experience.
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About
Viff is an AI assistant that generates courteous and contextual responses to your guest reviews instantly. Respond to reviews consistently, improve your online reputation, and grow your bookings. 87% of travelers are more likely to book when businesses respond to reviews. Responses make you stand out and instill confidence in travelers researching their next stay. Responding to reviews can be difficult when staff has 100 things to do. Viff learns your tone and brand voice from the initial inputs. Craft accurate responses instantly and respond consistently to all guest reviews. Our customers have experienced 5x jumps in booking volumes and a 67% improved TripAdvisor ranking, after just 6 months of responding consistently to all reviews. Just select the review text, and click on the Viff icon. When we say "generate responses in a single click" we mean it literally! Viff works out of the box with every website and every property/reputation management system under the sun.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Local businesses requiring a solution to reply to their customers
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Audience
Property managers in need of a tool to generate courteous and contextual responses to guest reviews
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Pricing
$29 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationShout About Us
Founded: 2012
United States
www.responsescribe.com
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Company InformationViff
United States
www.viff.ai/
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