Alternatives to Viff
Compare Viff alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Viff in 2026. Compare features, ratings, user reviews, pricing, and more from Viff competitors and alternatives in order to make an informed decision for your business.
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1
Podium
Podium
Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.Starting Price: $399 per month -
2
GuestTouch
GuestTouch
Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA -
3
Hotel Speaker
Hotel Speaker
Hotel Speaker is an AI + human review management solution that helps hotel managers respond to guest reviews across platforms with speed, consistency, and authenticity. By combining advanced natural language processing with multilingual native writers, Hotel Speaker delivers personalized replies aligned with each property’s unique style. Its “Extreme Personalization” approach ensures every response reflects brand guidelines and tone of voice. Beyond reputation management, replies act as a marketing tool, promoting property strengths at the crucial moment before travelers book. The platform centralizes review operations by scanning sites, crafting tailored replies, and automating publishing after approval. Managers retain editorial control and track performance through a dedicated dashboard. With quick turnaround and multilingual support, Hotel Speaker strengthens guest connections, preserves brand voice, and drives incremental bookings. -
4
Reviews Manager
Reviews Manager
Reviews Manager simplifies online review management for businesses, automating feedback collection via email and SMS and guiding customers to share their experiences on major platforms, including Google, Facebook, Yelp, TripAdvisor, HomeAdvisor, Airbnb, Etsy, Booking.com, Homestars, and Zillow. Reviews Manager’s centralized dashboard aggregates reviews enabling businesses to monitor, respond, and share feedback efficiently. Designed for businesses of all sizes, Reviews Manager offers in-depth analytics, AI-powered response suggestions, and seamless integration with popular website builders. Enhance your online reputation, improve customer engagement, and drive business growth with Reviews Manager's comprehensive review management software.Starting Price: $40 -
5
ReviewPro
Review Rank
ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue. -
6
Revuow
Beratics
Revow helps you to create customized and professional responses to each review. The way you respond is more important than the review itself. Your AI front-desk manager to respond to online reviews. Automate your workflows with AI, save time and respond to your online reviews with Revuow. Giving an adequate and customized response is much more important than the review itself. The statistics say that any brand should respond to 40% of their online reviews in order to optimize the conversion of their website visitors to customers. The responses must be formal and customized. The team that developed the Revuow had two clear goals: Increase the revenue of the customer in long term and save costs by freeing the manager to do more creative work. Responding to a review correctly is similar to skating on ice, one mistake can cost a lot to your online reputation. We built a tool that skates for you perfectly.Starting Price: $31.50 per month -
7
RepManager.ai
RepManager.ai
RepManager.ai is a review management software designed for businesses with multiple locations. The platform centralizes Google Reviews across locations in a single dashboard, enabling teams to monitor feedback, respond efficiently, and identify sentiment trends. The software uses AI-based sentiment analysis to categorize reviews and suggest response drafts based on tone and content. Users can define rules for automatic replies, such as responding to positive reviews without written comments. RepManager.ai supports multi-location reporting, allowing organizations to compare performance across branches and identify locations that require attention. Review invitations can be sent via email, WhatsApp, or QR codes to support ongoing review collection. The solution is suitable for franchises, retail chains, automotive dealers, hospitality businesses, and other organizations where local reputation plays a critical role.Starting Price: $10/month -
8
Reviux
Reviux
Reviux is an AI-powered Google review management platform designed for businesses and agencies that want to save time while maintaining a professional online reputation. Reviux connects directly to Google Business Profile, allowing businesses to manage their reviews from one dashboard and generate personalized, natural-sounding responses with AI. Businesses can automatically publish replies based on customizable rules, adjust the tone of responses, manage multiple business locations, detect different languages and respond accordingly. Reviux also analyzes customer sentiment and recurring topics across reviews, helping businesses identify trends, understand customer feedback and uncover opportunities for improvement. The platform is designed to make review management simple and scalable, from independent restaurants and local businesses to agencies managing multiple client locations.Starting Price: $19/month -
9
Liftify
Liftify
Liftify is an AI-powered reputation and customer experience platform that helps companies increase their online reviews, monitor and respond to feedback, and turn customer sentiment into measurable business growth by automating key interactions and insights across review sites and internal surveys. It provides a suite of products including Review Pro for generating more 5-star reviews and improving SEO and sales; Experience Pro for collecting and analyzing internal feedback; Loyalty Pro to grow repeat business and customer lifetime value; and Convert Pro for converting more prospects with tools like website chat and automated follow-ups, all supported by AI-enabled tools that help craft responses and surface key themes from feedback. Businesses can centralize review monitoring with real-time alerts and respond directly from the dashboard, track issues with case management, and integrate Liftify with CRMs and POS systems to automate data flow and improve campaign success. -
10
Cacao
Cacao
Cacao is a Google review generation and management software built for multi-location restaurant chains, franchises, and retail businesses. The platform helps brands increase Google reviews across all their locations using geolocated QR technology that automatically redirects customers to the nearest point of sale. This allows restaurant groups and multi-location businesses to simplify review collection while improving the customer experience. Cacao centralizes all Google reviews, ratings, and location performance metrics into a single dashboard, making it easier for operations, marketing, and customer experience teams to monitor reputation across every store. Teams can analyze review trends, compare locations, detect negative feedback, and respond to reviews using AI-powered automation while maintaining brand consistency at scale. The platform integrates with Google Business Profile and POS systems to streamline review generation workflows.Starting Price: $30/month/user -
11
Reply Champion
Reply Champion
Reply Champion is an AI-powered Google review management tool built for small businesses. It generates personalized, brand-consistent responses to customer reviews in seconds; in over 50 languages. Built-in review request campaigns make it easy to ask customers for reviews, helping businesses grow their online reputation on autopilot. Unlike generic review management platforms, Reply Champion offers HIPAA-compliant response modes for healthcare providers and legal ethics compliance for law firms, making it the only review response tool purpose-built for regulated industries.Starting Price: $10/month -
12
Reva
Reva
Review Management & Insights for Hotels & Vacation Rentals. Reva aggregates your reviews from all channels, helps drive more 5 star reviews and enables you to reply to all reviews from one place. Reva then provides dashboards, reporting and actionable insights for your reviews. Own your reviews. You may be overly dependent on the OTAs right now. Store all of your hard earned reviews. Replying to your guest reviews can be time consuming, but necessary to showcase professionalism and drive brand loyalty. Reva’s ‘Review Reply’ feature leverages AI to help you generate and publish replies from within Reva directly to OTA’s. This automation means less time manually replying to every review, and more time focusing on growth and guest experiences. Once all your reviews are centralized, none slip through the cracks. Every guest can be responded to. You can begin extracting value by addressing recurring items both positive or negative.Starting Price: $39 per month -
13
Reviewnicely
Reviewnicely
Reviewnicely is an all-in-one ai review management platform that helps businesses easily request, manage, and showcase customer feedback. It supports review requests via WhatsApp, SMS, email, and QR codes, with automated reminders and customizable templates. Consolidate reviews from over twenty platforms, filter and respond from one dashboard, and share positive feedback on social media or your website through versatile widgets. Reviewnicely simplifies reputation management, empowering businesses to turn customer reviews into growth opportunities. Why Businesses Choose Reviewnicely? - Consolidate and manage reviews from one dashboard. - Showcase reviews using customizable widgets like Carousel, Feed, Video, Pop-up, or Badge. - AI Reply in one click - Protect your reputation by capturing private feedback before it goes public. - Boost visibility with fresh reviews that enhance your SEO and PPC efforts. Start for Free and upgrade if truly needed Join other businesses.Starting Price: £25/month -
14
Wooflo Pro
Wooflo
Is your local business finding it hard to attract new customers? With 85% of consumers trusting online reviews as much as personal recommendations, your online reputation is crucial for success. Poor visibility and negative feedback can significantly hinder growth, but Wooflo Pro is here to help. This AI-powered platform is designed specifically for local businesses, providing essential tools to generate, monitor, and respond to reviews across multiple platforms. With Wooflo Pro, you can effectively manage your online presence& enhance your reputation. Key Features: ✅ AI-Powered Review Management ✅ Business Location Management ✅ Integration with 20+ Review Sites ✅ Advanced Negative Feedback Protection Review Management Tools ✅ Multichannel Review Management ✅ Review Generation Tools ✅ Comprehensive Insights & Analytics Local SEO Enhancement ✅ High GMB Rankings ✅ Enhanced Visibility ✅ Dynamic Review Showcase on Website & Social MediaStarting Price: $29 per month -
15
SurgePoint
SurgePoint
SurgePoint is a reputation management and reputation marketing platform designed to help businesses collect more 5-star reviews, build trust, and grow revenue by automating review and referral campaigns and centralizing feedback from major platforms like Google, Facebook, and Yelp into one dashboard. It automates review requests after customer interactions so businesses don’t have to manually chase feedback and brings all reviews into a single reputation dashboard that makes it easier to monitor, respond to, and manage online reputation. It also includes tools to automate referral requests at key moments, track campaign performance with real-time analytics, and use AI-driven insights to identify trends in customer sentiment and improve service based on feedback. SurgePoint supports follow-ups and reminders that help encourage repeat business and retention, and integrates with popular CRMs so companies can launch customized campaigns quickly. -
16
GuestRevu
GuestRevu
Use GuestRevu to quickly and easily gather feedback from your guests and actively manage your online reputation. We give you the tools and the data you need to listen to, learn and earn from your guests. Understand your guest experience from their perspective with surveys & guest feedback. Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need. Stop searching for reviews and save time with online reputation management. Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it. Encourage more online reviews with Google and TripAdvisor integration. Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings. Keep on top of operations, maintenance, marketing and more with service tickets.Starting Price: 30$/month/property -
17
Rectangled
Isometrica Experiences
Get superfast business reviews, feedbacks and drive more sales for your business with our world's first AI-powered online reputation management tool. Track your business activity with our real-time dashboards We understand every business needs whether your requirement is hands free offline or truly digital we have a solution for you! Garner super fast reviews from your real customers and turn your customers in to brand advocates. Get more responses from your audience with our creative and interactive forms. No coding required! Simple setup and easy to use. Integrate with you in-store POS and let the automation do the work. We understand every business needs whether your requirement is hands free offline or truly digital we have a solution for you. Be the most loved and trusted business in your area with our OR platform. Know what your customers respond to the most and leverage customer insights to drive your business decision making.Starting Price: $202 -
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GetReviews.ai
GetReviews.ai
Grow your reviews with ease with GetReviews.ai proprietary review funnel technology. From customer reviews on Amazon to employee reviews on Glassdoor, GetReviews makes it easy to collect reviews from whoever you want, wherever you want. GetReviews.ai is a review funnel optimized to generate reviews on platforms that matter to your business. This is done by taking your respondent through a survey containing a set of highly-optimized questions that result in reviews on the platforms that matter to your business. GetReviews only allows those who have had a verifiable interaction with your business to be allowed into your review funnel. This is accomplished with unique, pre-validated links or QR codes (one-time use URLs). GetReviews.ai stores all submitted respondent information, including rating, review, full name, email, cell, and physical address. Analyze sentiment about your product, service, or business with review data collected on GetReviews.ai.Starting Price: $19 per month -
19
RightResponse AI
RightResponse AI, Inc.
RightResponse AI is an AI-powered review and reputation management platform for location-based businesses, multi-location brands, agencies, and enterprises. Its multi-agent response workflow separates review understanding, safety and risk, theme analysis, approved-message selection, planning, writing, and final quality assurance. Teams can automatically publish responses or require human approval, using approved company, brand, and location knowledge when relevant. The platform also sends personalized email and SMS review requests, aggregates and monitors reviews, turns customer feedback into customizable Voice of Customer insights, analyzes competitor reviews, and tracks Google Maps rankings. RightResponse AI supports multi-location management, Done For You service, agency white-label options, integrations with Google Business Profile, Trustpilot, and Zapier, plus an Open API. Plans begin at $10 per location per month plus usage credits; Core, Pro, and Pro+ plans are also available.Starting Price: $10/location/month -
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Rannkly
Rannkly
Rannkly is an AI-driven software that can manage and enhance online reputation and social media platforms of the business at a single dashboard. It helps to manage, monitor, respond and generate reviews and ratings of the business to leverage their brand. It helps to automate the responses with time-efficient technology. User can also schedule and publish social media posts on all the platforms in a single click. Along with all these features, The all-in-one QR code gives the opportunity to both customer as well as organization to engage with each other with better technological tools. The customer can check the organization's services easily whereas organization can collect and organize customer data efficiently. Customer can check menus, offers and various coupons of the organization whereas organization can manage the customer database easily through a single scan of WhatsApp. Enhance the public engagement with your organization by accepting payments through QR code and connectingStarting Price: $9 per month -
21
Sync Reviews
Sync Reviews
Sync Reviews is a complete reputation and review management software built for field-service businesses such as plumbing, HVAC, roofing, painting, landscaping, and cleaning companies. Instead of relying on low-response SMS or email review links, each crew member gets a personal QR code that customers scan to record a 30-second video review and before/after photos directly on-site, no app or account needed. These are automatically showcased through a live reviews widget, AI-generated social posts, and a public business profile, while an AI chatbot captures leads around the clock. A built-in Reputation Guard disputes unfair reviews and tracks competitor ratings, helping businesses maintain their reputation. Plans start at $99/month, and the platform currently holds a 4.9-star rating from 182 reviews.Starting Price: $99/month -
22
ReplyOnTheFly
ReplyOnTheFly
ReplyOnTheFly is an AI-powered Google review response tool for small business owners. It monitors your Google Business Profile 24/7 and, when a new review arrives, emails you a personalized AI-written response in your brand voice — ready to approve and post in one tap. Unlike dashboard-based reputation tools, ReplyOnTheFly works entirely from email. No logins, no apps, no extra accounts for staff. Key features: • Email-first workflow — approve from any inbox • AI replies trained on your brand voice and tone • 24/7 real-time Google review monitoring • One-tap approve, or quick edit before posting • Auto-post mode for hands-free replies (Pro) • Multi-location support (Pro) • Free forever plan with unlimited AI drafts and 5 direct posts/month • Pro plan starts at $9.99/month Used by restaurants, salons, dentists, contractors, retail, and hospitality businesses managing their Google Business Profile.Starting Price: $9.99/month -
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Aireview
Aireview
Aireview is a comprehensive SaaS platform designed for small and medium businesses to efficiently manage their online reputation. It integrates with multiple review platforms such as Google, Facebook, and Yelp to aggregate reviews into a single dashboard. Powered by AI, Aireview automates professional and personalized review responses in seconds, helping businesses save time and overcome language barriers. Key features include: Automated review responses tailored to customer feedback Multi-platform review aggregation and management AI-driven sentiment analysis to prioritize and highlight reviews QR code generation to encourage customers to leave reviews easily Automation of review request campaigns via email and SMS to proactively gather feedback Display of positive reviews on business websites to boost SEO and customer trust Full onboarding and dedicated support for seamless setup Flexible pricing plans with free trial optionsStarting Price: $40/month -
24
REPLYfairy
iQspeaks Limited
REPLYfairy is an AI-assisted Google review reply service designed to help businesses stay on top of their online reputation without spending hours responding to customer reviews. REPLYfairy monitors a connected Google Business Profile for new reviews and creates context-aware responses that match the business's brand voice. Businesses remain in control of what gets published, with options to approve, edit, or reject suggested replies. For straightforward positive reviews, businesses can choose to enable automatic posting. Reviews involving complaints, sensitive issues, or situations where the AI has lower confidence are flagged for human approval before anything is published. REPLYfairy also provides monthly reporting covering review-response coverage, response speed, and rating trends.Starting Price: £39 -
25
Socialhuge
Socialhuge
Easily create schedules, and publish content that connects with all your audiences from a single dashboard. Manage incoming messages across your social networks quickly and easily. Reply to your Google Business and TripAdvisor reviews easily. Easily create schedules, and publish content that connects all your audiences from a single platform. Save time creating great content. Manage incoming messages and comments across your social networks quickly and easily. Reply to your Google Business and TripAdvisor reviews easily. Create your templates to respond the right way. Save time by scheduling posts across all your social networks in just a few clicks. Monitor and manage incoming messages across your social networks quickly and easily, and always get the right team member to respond. Analyze your performance across all your social networks and create custom reports to show the impact on your brand and bottom line.Starting Price: €15 per month -
26
Reviewly AI
Reviewly AI
Reviewly is an AI-powered platform that automates the process of collecting and responding to Google reviews, boosting online visibility, and building customer confidence with authentic, positive feedback.Starting Price: $39/month -
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LocalImpact
LocalImpact
LocalImpact helps businesses collect, manage, and showcase customer reviews from one simple dashboard. Send automated review requests by SMS, email, or link to get more reviews on Google and other review sites. Monitor all your reviews in one place and reply quickly using AI-generated responses. LocalImpact also helps you turn great reviews into marketing content. Display reviews on your website with widgets, share them on social media, and build trust with potential customers. With automation, reporting, and integrations, LocalImpact saves time and helps businesses improve their online reputation, increase visibility in search, and win more customers.Starting Price: $19/month -
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Endorsa
Endorsa
Endorsa is a SaaS platform that automates Google review generation and management to help businesses boost their local SEO, enhance online reputation, and attract more customers—effortlessly. By combining SMS & email automation, AI-powered review responses, and actionable analytics, Endorsa saves businesses time while driving measurable growth. Core Features 1. Google Business Profile (GBP) Integration: 2. SMS & Email Integration & Automation 3. AI-Powered Review Management 4. Seamless Integrations 5. Contact Merging 6. Review Analytics 7. Local SEO ToolStarting Price: $49/month -
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Vista Social
Vista Social
Modern social media management tools for everyone. Expertly crafted social media management tools to help you exceed your goals. Find, collaborate, and schedule content for all your social channels. Visually schedule and preview your social media posts. Build relationships with your followers, and easily manage your social media messages, comments, and reviews in one place. Measure and report on the performance of your social media efforts. Create and customize simple, actionable reports that reveal what’s working and isn’t. Vista Social Listening tools help brands keep track of conversations that matter to them through timely alerts and sophisticated filtering. Strengthen online reputation with review management features such as reporting, alerts, and the ability to respond! Plan and publish to your social media profiles like a pro. Weaponize unique platform features and techniques that will fuel real results! Now powered by ChatGPT!Starting Price: $64 /month -
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GiveMe5.ai
GiveMe5.ai
GiveMe5.ai is a comprehensive review management platform that enables businesses to take control of their online reputation. With its advanced features, such as review monitoring, sentiment analysis, and review response automation, GiveMe5.ai makes it easy for businesses to manage and monitor their online reviews from one centralized platform. The platform helps businesses increase their online visibility and credibility by leveraging the power of customer reviews. GiveMe5.ai enables businesses to collect, manage, and showcase customer reviews on various online platforms, including Google, Facebook, Yelp, and more. Designed with ease-of-use in mind, GiveMe5.ai is suitable for businesses of all sizes and industries. The platform offers flexible pricing plans and provides personalized support to help businesses get the most out of their review management strategy. Sign up for free trial today and start harnessing the power of customer reviews!!Starting Price: $29/month -
31
Partoo
Partoo
Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale! Automatically distribute information about your establishments on major directories, GPS, search engines, social networks, and review sites. Centralize the reviews left on your establishments whether they come from Google, Facebook, or TripAdvisor. Get regular reports, analyze them and respond to them from a single interface. Encourage your satisfied customers to leave you positive reviews on Google Business Profile. Optimize your website with a store locator and customizable pages per location. Make your point of sales stand out on the queries associated with your activity. Centralize messages received on Google Business Profile and easily reply to them centrally or locally. Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale!Starting Price: Free -
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Marqii
Marqii
Create unforgettable customer experiences from the first search to the latest visit with our one-stop digital operations platform built for hospitality operators. Marqii integrates with industry-leading POS and online ordering systems. Connect Marqii to your source of truth, and each of your locations’ menus will update automatically on Google, Yelp, Facebook, Apple Maps, and more when you make a change in your POS. Use our handy dandy calculator to see how much time you and your team can save with Marqii. If it feels like you can never quite keep up with your online reviews, let us take over. We’ll use the power of AI and human intelligence to create personalized and on-brand responses to your reviews on Google, Yelp, and Facebook. Make your updates in the Marqii dashboard. Everything will be consistent, everywhere your guests are searching. Marqii organizes and automates SEO-critical tasks for you from one simple, easy-to-use dashboard, helping your business rise to the top.Starting Price: $74.99 per month -
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Obenan
Obenan
Obenan Intelligence (Obi) is your 24/7 AI co-worker for digital marketing, designed to eliminate the complexity, stress, and guesswork that hold business owners back. Obi continuously analyzes your reviews, visibility, and sales data to identify what’s working—so you stop wasting time and money on ineffective marketing. It drafts professional, on-brand responses to reviews, automatically fixes your business information across the web, and creates AI-ready content that boosts your visibility on Google and AI search. Whether you run a single location or manage multiple branches, Obi ensures your brand is consistent, credible, and discoverable. With Obenan, you get more than a tool—you gain a trusted partner working quietly in the background to keep your marketing running, your reputation protected, and your business in front of the right customers. Be Seen. Be AI Visible. -
34
Guestmeter
Guestmeter
Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.Starting Price: $49/monthly/per property -
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Real Review Response
Real Review Response
Reviews and responses have a major impact on your business and are a major decision point for your customers. Real Review Response can help you get more reviews and make sure all reviews are responded to with great customer service, re-marketing, and SEO. An online reputation management platform that cultivates trust, establishes credibility and drives growth through genuine customer connections, automation, and connecting with top-tier writers and creatives. Easily input emails into the platform, or in most cases, we can connect to your current system to send emails to your customers. Then our amazing writers respond to every review with great customer service, re-marketing other products/services, and SEO. Our platform connects via API to top review platforms and pulls those into R3. Once there, our vetted & trained writers, cultivate responses that show empathy, utilize keywords for SEO, and look for opportunities to re-market other services.Starting Price: $4.99 per month -
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Clariv
Clariv
Clariv is an AI-powered customer sentiment and reputation management platform designed to help businesses understand and act on customer feedback. The platform monitors reviews from over 80 sources including Google, Yelp, Facebook, and TripAdvisor, analyzing sentiment with high precision. Its AI engine detects emotions, identifies trends, and automatically tags feedback by topic such as service quality, pricing, and staff behavior. Clariv also offers unified social media management, allowing users to create, schedule, and publish content across more than 15 platforms from one dashboard. Smart alerts and predictive analytics help businesses identify potential issues before they escalate. The platform reduces manual review work while improving response speed and operational efficiency. By combining reputation intelligence and social media tools, Clariv enables teams to drive growth through data-driven decisions. -
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Generate, monitor, respond to and analyze reviews from dozens of channels in a single place. Respond to customers on any platform from a single workspace, with responses posted in near real-time. Create custom alerts that allow agents to get notified as soon as a new review is posted that meets filter criteria. Customize your workspace to view aggregated reviews and Q&A in a way that supports your workflow. Create categories of keywords and tags to trigger urgency around top-of-mind issues and prioritize responses. Make responding faster and more consistent by starting with templates and customizing them to each unique review or question. Ensure responses are on-brand and accurate by setting up an approval process for managers. Assign roles and grant user permissions such as turning off the ability for editing or not allowing users to work on the same data set.
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Tripadvisor
Tripadvisor
Tripadvisor, the world's largest travel platform*, helps 463 million travelers each month** make every trip their best trip. Travelers across the globe use the Tripadvisor site and app to browse more than 867 million reviews and opinions of 8.7 million accommodations, restaurants, experiences, airlines and cruises. Whether planning or on a trip, travelers turn to Tripadvisor to compare low prices on hotels, flights and cruises, book popular tours and attractions, as well as reserve tables at great restaurants. Tripadvisor, the ultimate travel companion, is available in 49 markets and 28 languages. -
39
RepuClinic
Donskee Technology Solutions
RepuClinic™ is review management software built for local service businesses. It integrates with your scheduling or CRM system to send personalized review requests by SMS and email after every completed job. Follow-up reminders go out automatically to non-responders, recovering reviews that would otherwise be missed. Every customer is asked regardless of satisfaction, in full compliance with Google's review policies. The platform monitors reviews across 40+ sites including Google, Yelp, Facebook, HomeAdvisor, and Angi from a single dashboard, with real-time alerts for every new review. AI-generated response drafts are produced for each review and can be posted automatically or held for approval. RepuClinic™ serves 45+ trade categories: HVAC, roofing, plumbing, electrical, landscaping, pest control, cleaning, med spas, and more. A 90-day free pilot is available at $0 with no credit card required. The Premium Plan is $197 per month.Starting Price: $197/month -
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Rize
Rize Reviews
Rize is a done-for-you service to generate positive reviews & attract more customers. Rize offers custom review response writing to save businesses time and effort! The tool allows you to efficiently solicit feedback from your customers via email, text message, in-store kiosk or even printable "review us" cards. The tool integrates with Every review site - and focuses on the sites that matter most to your business and in your industry. Whether you receive positive or negative brand feedback, responding to online reviews is critical to your business' online reputation. Show search engines and your target audience your commitment to customer satisfaction with Rize Review’s review response service, done by actual humans -- and not automated -- with years of online reputation management experience. Make it easy for customers to trust you. Ready to rise above the competition? Sign up for a risk-free trial and start managing your online reputation.Starting Price: $199/month -
41
Renew Local
Renew Local
Renew Local is an AI-powered platform that protects, manages, and optimizes Google Business Profiles for businesses of any size. From a single dashboard, users can monitor multiple listings, prevent suspensions, back up reviews and media, and manage team access effortlessly. The software provides real-time alerts for any profile changes or risks, automated compliance checks, and full data backups to ensure profiles remain safe and visible. With built-in AI automation, Renew Local responds to reviews, schedules posts, flags negative feedback, and even assists with reinstatements to minimize downtime. Designed for agencies, franchises, and local businesses alike, Renew Local simplifies profile management, safeguards online visibility, and ensures that every business stays verified, trusted, and growing. -
42
iLib
iLib
Centralized Review Source Links iLib is a free, AI-powered platform that helps businesses manage their online reputation by curating review links from multiple sources into a single reputation page. The tool collects links to trusted review platforms, centralizing them in one place for easy access. This makes it effortless for businesses to showcase their customer feedback, allowing potential clients to explore all reviews without searching across multiple sites. Building Trust Through Transparency With iLib, businesses can enhance their online presence by providing a centralized hub of review links, promoting transparency and trust. By linking to diverse review platforms, companies allow customers to explore various perspectives, creating a more reliable and authentic brand image. This approach strengthens credibility, making it easier for businesses to engage with potential clients and build long-lasting relationships.Starting Price: $0 -
43
LocalClarity
LocalClarity
LocalClarity is the world's most scalable review and local search listing management platform for multi-location brands and agencies. The comprehensive suite of tools helps clients to build relationships through direct review responses, increase local search traffic, gain insights into customer feedback trends, identify under-performing locations, and discover unique best practices. Programs available for businesses with 10 to 10,000 locations and agencies of all sizes. Core Offering: * Review Management * Local Listings * Local Social * Distributed Reporting * Performance Analytics * Competitor Tracking Distinctive Capabilities: * Bulk listing management * Review Sentiment * Automated Workflows * Generative AI Responses * App & Software Reviews * Language Workflows * Auto ResponseStarting Price: $12 per month -
44
GMBapi.com
GMBapi.com
Best Value Local SEO GMBapi.com is the value option for software to enhance your local visibility for large multi location Google Business Profile accounts. Agencies (SEO and SEA), freelancers handling lots of SMEs and direct customers love us. Manage your local brand, and post content, services and photos in bulk, and get an easy overview of all your Local Search priorities. Monitoring performance has never been so simple. Our A/B testing functionality makes difficult choices to maximise local visibility a straightforward task. Enhance your brands' reputation with handy reports for organisations that do both central and local reputation management, through features such as Ai powered review replies, competitive review reports (with targets to rank top1, 3 and 5) and insights into your deleted reviews. Keen on value? Use our free local geo grid - and monitor your competitors progress and ranking. Free two week testing & unbeatable pricing!Starting Price: $4 per listing per month -
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Wimi
Happy Agents
Wimi helps independent restaurants get discovered and stay visible on Google — starting with reviews. Most independent operators have no reliable way to manage their Google presence at scale: reviews go unanswered, profiles go stale, and visibility slips behind competitors and chains with dedicated marketing teams. Today, Wimi automatically reads and replies to Google reviews in the restaurant's own voice — reading each review in full context (the dish, the occasion, the tone) rather than using templates or generic AI. Replies are drafted daily and posted automatically during business hours, incorporating the details both guests and Google's discovery systems look for, so restaurants stay visible in Google Search and Maps. Wimi is built to expand beyond review replies into a broader local discovery layer on Google over time — helping restaurants stay active and current without adding work to the owner's day.Starting Price: $19.90/month -
46
Elevatie
Elevatie
It’s a fact—angry customers are more likely to leave a review than satisfied ones. You’re not powerless against bad reviews. Elevatie’s founder and CEO developed the software to improve the online reputation of his father’s business. In just 4 months, the star rating increased from a 2.2 to a 3.9 average, with a subsequent search engine traffic jump of 217%. The only way to represent your business accurately online is to get more reviews from your customers. We’ll help you set up a “review funnel” – that’s a fancy of way of saying that customers can choose from your available platforms where they want to leave their review, and if they want to leave multiple or just one. When you wait to respond to a negative review, it makes your business look even worse. -
47
Zceppa
Zceppa
Zceppa is a SaaS marketing platform that helps businesses automate & manage their digital profiles at scale and sky-rocket growth from search and social. Zceppa automates management of location listings across platforms like Google, Facebook, Insta; integrated generation of authentic customer reviews/feedback. Automated review responses through AI and intelligence; Engage with customers through social sharing & inbox features for key social media platforms like Facebook, Instagram Marketing teams using Zceppa see a 4X jump in search visibility, upto 5X growth in organic leads and upto 40% increase consumer actions on their business profiles. -
48
ReplyGenius
ReplyGenius
ReplyGenius is an AI-powered customer review analysis tool that transforms reviews into actionable insights in just 30 seconds. The software analyzes customer reviews from multiple platforms including Amazon, Trustpilot, Google Maps, and Google Play Store. It provides comprehensive reports including NPS (Net Promoter Score), SWOT analysis, sentiment analysis, review drivers, timeline charts, popular phrases extraction, and buyer personas. The tool can analyze thousands of reviews instantly and generates exportable PDF reports.Starting Price: $18 -
49
KePSLA
KePSLA
KePSLA works with hotels and the hospitality industry to provide guest feedback solutions, social listening tools, deep guest analytics & competition watch. Our solutions helps our customers to better understand their guests and thus hyper personalize the product and services. We guarantee ROI on our solution within 60 days of installation and a noticeable positive impact on your bottom line. Our solutions cover the entire spectrum of the traveler journey from creating inspiration, helping in research, improving the booking process, enhancing travel experiences & influencing advocacy. Power your business with our Review Intelligence solution. Manage your online reputation, grow your reviews on sites that matter to you most, deep dive into guest reviews and understand your hotel performance by the department. -
50
re:spondelligent
respondelligent
Review management solution that allows monitoring online reviews from 50+ reviews sites, analyzing feedback with the most advanced semantic analysis, and gaining valuable customer insights. Keep track easily of your online popularity with the re:Score algorithm. Respond directly to reviews from the app or use the unique Response Assistant. We provide professional, individual, customized responses written on your behalf in the language of the review ready to publish with one click only.Starting Price: $39.00/month
