ServiceONE

ServiceONE

SII Concatel
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About

Reslink is a workforce and facilities management system suitable for facilities service providers. It can be used to manage a wide range of FM services. Workforce onboarding, training and offboarding. Task assignment and scheduling. Time and attendance monitoring. Soft FM service provision. Asset and inventory management. Integration with third-party systems, such as ERP applications, and IoT technology is available. The Demo will represent a small part of our Admin-panel platform. You can always contact us to get to know more or ask for more features. Project planning and consultancy is part of our business. With our expertise, we can help you transform your business to become fully digital and remain to comply with your existing processes. A workforce and facilities management system for facilities management service providers to build processes that represent every aspect of a facilities management service contract.

About

ServiceONE is the most complete business management software on the market and offers specific solutions for the six major business areas that, according to Gartner, must meet an ESM solution. The Enterprise Service Manager ServiceONE applies the principles of ITSM to the entire company, creating custom workflows and automating processes. Reduce costs, improve customer service and increase your business productivity by providing intelligence management of your business resources with ServiceONE ESM. Align all business units and intelligently manage the services, assets and spaces of your company. Achieve improvements in your business performance by digitizing and automating your workflows. Use updated data to make strategic decisions and increase the effectiveness in the internal control of your company. Increase of end users satisfaction thanks to greater responsiveness and optimization of business processes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a workforce and facilities management system solution

Audience

Businesses searching for a solution for creating custom workflows and automating processes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Reslink Solutions
Founded: 2005
Finland
www.reslink.fi/

Company Information

SII Concatel
Founded: 1998
Spain
www.serviceone.es/en

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TeamDynamix ESM

TeamDynamix
Daxium-Air

Daxium-Air

Daxium
Rosmiman IWMS

Rosmiman IWMS

Rosmiman Software
UpKeep

UpKeep

UpKeep Maintenance Management
eWorkOrders CMMS

eWorkOrders CMMS

Information Professionals, Inc.

Categories

Categories

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Supported
Preventive Maintenance Not Supported
Residential Properties Supported
Room Scheduling Not Supported
Schools Supported
Space Planning Not Supported
Vendor Management Not Supported
Visitor Management Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Fixed Asset Management Features

Asset Budgeting Not Supported
Asset Lifecycle Management Not Supported
Audit Trail Supported
Barcoding / RFID Not Supported
Depreciation Management Not Supported
Disposal Management Not Supported
Document Management Not Supported
Inventory Tracking Supported
Tax Management Not Supported

Maintenance Management Features

Asset Tracking Not Supported
Billing & Invoicing Not Supported
Calibration Management Not Supported
Dispatch Management Not Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Supported
Mobile Access Not Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Not Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Mobility Features

App Management Not Supported
Barcode Scanning Not Supported
Compliance Management Not Supported
Content Management Not Supported
Data Collection Not Supported
Data Management Not Supported
File Management Not Supported
Forms Automation Supported
Mobile Messaging Not Supported
Remote Access Not Supported
Remote Systems Monitoring Not Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Not Supported
Billing & Invoicing Not Supported
Employee Database Supported
Expense Tracking Not Supported
Mobile Time Tracking Supported
Multiple Billing Rates Not Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Not Supported
Time per Project Reporting Not Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Not Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Supported
Schools Not Supported
Space Planning Supported
Vendor Management Supported
Visitor Management Supported
Work Order Management Supported

Integrations

NorthStar Navigator Not Supported

Integrations

NorthStar Navigator Supported
Claim ServiceONE and update features and information
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