eCase

eCase

Fivium
+
+

Related Products

  • FAMCare Human Services
    25 Ratings
    Visit Website
  • Titan
    376 Ratings
    Visit Website
  • HR Partner
    201 Ratings
    Visit Website
  • Robin by Atera
    519 Ratings
    Visit Website
  • Admin By Request Endpoint Privilege Management
    84 Ratings
    Visit Website
  • Condo Control
    518 Ratings
    Visit Website
  • Kevel
    96 Ratings
    Visit Website
  • CredentialStream
    161 Ratings
    Visit Website
  • Captain Compliance
    201 Ratings
    Visit Website
  • PayHOA
    664 Ratings
    Visit Website

About

RequestPro’s public records request management platform is a secure, highly effective, time-saving solution to the administrative burden of a heavy workload of Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Process FOIA/PRA requests received through the Platform, or by email, mail, fax, phone, or voicemail. Predictive coding to auto-suggest similar prior requests and terms. Customize your agency’s public-facing portal in accordance with your agency’s look and feel. Allow requesters to search for information, see status updates online, and be routed to the most common requests. Protect and redact specific words, phrases, names, or personally Identifiable Information, and apply redactions to entire documents. Customize lists of exempted and protected information for request processing. Send, track, and communicate regarding requests to different departments and staff.

About

eCase helps with all aspects of managing cases across the UK public sector: central and local government, arms-length bodies and services like police forces and NHS trusts. eCase lets your team log, process and respond to correspondence for every kind of case, all in one place. PQs, MCs, FOIs, TOs, Complaints, Compliments, DPAs/SARs, Cabinet Committee Communications and Campaigns - eCase keeps it all together. eCase can help you and your team process cases faster, better and more consistently. Easily. Online. End-to-end. Whilst the eCase Platform is the best of breed built for purpose technology, the ECO Programme focusses on the people and process pillars of transformation. Our ECO Team’s unique knowledge and experience of public sector correspondence management ensures that you are taking advantage of industry best practices. We make sure that all of your stakeholders are engaged and recognise the benefits of our service.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations in need of a public records management solution to optimize the administrative burden of heavy workloads

Audience

UK public sector agencies seeking a tool to manage their correspondence and operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$900.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RequestPro
United States
prarequests.com/features/

Company Information

Fivium
Founded: 2006
United Kingdom
www.fivium.co.uk/services/ecase

Alternatives

Libria

Libria

MSF&W

Alternatives

FOIAXpress

FOIAXpress

OPEXUS
FOIAXpress

FOIAXpress

OPEXUS
ATIPXpress

ATIPXpress

OPEXUS
eCase

eCase

Health Metrics
NextRequest

NextRequest

CivicPlus

Categories

Categories

Government Features

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Integrations

No info available.

Integrations

No info available.
Claim RequestPro and update features and information
Claim RequestPro and update features and information
Claim eCase and update features and information
Claim eCase and update features and information