Audience
Companies interested in a complaint management and/or HR case management solution
About Workpro
Case management software for complaints and HR case tracking.
Know when your cases are on-time and on-track. And when they’re not.
Monitor progress, or the lack of it, with at-a-glance visibility of your entire workflow – including team activity and deadlines. Freeing you and your team to provide exceptional service.
Consistent, compliant complaints handling:
To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access.
Go beyond your standard HR system:
Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
Workpro
Founded: 1969
United Kingdom
www.workpro.com
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Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online
Workpro Frequently Asked Questions
Workpro Product Features
Complaint Management
Case Management
Supported
Complaint Classification
Supported
Corrective Actions (CAPA)
Supported
Customer Complaint Tracking
Supported
Feedback Management
Supported
Issue Tracking
Supported
Quality Assurance Management
Supported
Self Service Portal
Supported
Forms Management
Not Supported
Routing
Not Supported
Social Media Monitoring
Not Supported
Survey Management
Not Supported
HR Employee File Management
Dashboard
Supported
Email Notifications
Supported
Regulatory Compliance
Supported
Search
Supported
Access Controls
Not Supported
Centralized Employee Files
Not Supported
Paper & Digital
Not Supported
Retention Settings
Not Supported
Sharing Spaces
Not Supported
Signature
Not Supported
