Audience

Complaint teams, complaints managers, compliance teams, operations leaders and regulated firms in financial services, insurance, motor finance and customer-facing regulated sectors.

About Complyr

Complyr is complaint management software built for regulated firms that need clearer workflows, stronger oversight and better complaint evidence. Designed by experienced complaint leaders, Complyr helps teams move away from spreadsheets, shared inboxes and manual workarounds.

The platform supports structured complaint case management, configurable workflows, secure case portal communication, document uploads, audit trails, complaint reporting and management oversight. Teams can keep complaint history, messages, evidence, actions and decisions together in one case file, helping handlers work faster and leaders spot issues earlier.

Complyr is designed for UK-regulated sectors including financial services, insurance, motor finance, and other businesses where complaints need to be handled fairly, consistently and with clear records. It helps teams manage FCA complaint handling with better visibility, stronger records and less manual admin.

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Pricing

Starting Price:
£147/mth/3 users/Standard Plan
Pricing Details:
£445/mth/5 users/Professional Plan
Free Trial:
Free Trial available.

Integrations

API:
Yes, Complyr offers API access
No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Complyr
Founded: 2023
United Kingdom
www.complyr.co.uk

Videos and Screen Captures

Play Video Complaint case management software built for regulated complaint teams See how Complyr helps complaint teams manage cases, keep evidence together, track progress, reduce manual admin, and maintain clearer oversight from first contact through to resolution. Built by complaint leaders for regulated teams that need faster, fairer, more consistent complaint handling. Configurable complaint workflows built around your process See how Complyr helps regulated complaint teams create structured workflows, set clear actions, manage deadlines, and keep cases moving without relying on spreadsheets or workaround processes. Workflows can be configured without developer support, helping teams adapt quickly while maintaining consistency, oversight, and fair outcomes. Secure case portal for clearer complaint communication See how Complyr’s secure case portal helps regulated complaint teams keep messages, documents, updates, and evidence linked to the case. Customers and parties attached to the case can share information safely, reducing inbox chasing, missed updates, and manual admin while giving handlers a clearer view of what’s happened. Complaint analytics and reporting for better oversight See how Complyr helps regulated complaint teams turn case data into clearer insight. Track volumes, deadlines, outcomes, root causes, trends, and team performance without relying on manual spreadsheets. Built to support better management information, faster reporting, and stronger oversight across the complaint handling process.
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online

Complyr Frequently Asked Questions

Q: What kinds of users and organization types does Complyr work with?
Q: What languages does Complyr support in their product?
Q: What kind of support options does Complyr offer?
Q: Does Complyr have an API?
Q: What type of training does Complyr provide?
Q: Does Complyr offer a free trial?
Q: How much does Complyr cost?

Complyr Product Features

Complaint Management

Case Management
Complaint Classification
Customer Complaint Tracking
Forms Management
Issue Tracking
Self Service Portal
Corrective Actions (CAPA)
Feedback Management
Quality Assurance Management
Routing
Social Media Monitoring
Survey Management
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