Audience
UK public sector agencies seeking a tool to manage their correspondence and operations
About eCase
eCase helps with all aspects of managing cases across the UK public sector: central and local government, arms-length bodies and services like police forces and NHS trusts. eCase lets your team log, process and respond to correspondence for every kind of case, all in one place. PQs, MCs, FOIs, TOs, Complaints, Compliments, DPAs/SARs, Cabinet Committee Communications and Campaigns - eCase keeps it all together. eCase can help you and your team process cases faster, better and more consistently. Easily. Online. End-to-end. Whilst the eCase Platform is the best of breed built for purpose technology, the ECO Programme focusses on the people and process pillars of transformation. Our ECO Team’s unique knowledge and experience of public sector correspondence management ensures that you are taking advantage of industry best practices. We make sure that all of your stakeholders are engaged and recognise the benefits of our service.
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eCase Investigations
eCase® Investigations automates, tracks, and reports on the complete Inspector General investigations process from hotline complaint receipt to case closed. Workflows, rules, and reports tailored to the OIG investigative process improve efficiency, accountability, and transparency across the OIG. And, as eCase Investigations is built on the adaptive eCase Platform, investigators can easily modify their eCase Investigations solution as new requirements emerge. All Inspector General investigative processes consolidated on a single, unified platform. Powerful data model links cases and uncovers complex relationships among people, places, and things. Canned and ad hoc reports provide detailed process data. Role-based dashboards summarize key performance indicators at a glance. Pre-configured rules and workflows ensure compliance with inspector general rules and regulations.
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Pricing
Starting Price:
$900.00/month
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Fivium
Founded: 2006
United Kingdom
www.fivium.co.uk/services/ecase
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Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
In Person
Support
Phone Support
eCase Frequently Asked Questions
eCase Product Features
Government
Compliance Management
License Issuance
Permit Issuance
Work Order Management
Budgeting & Forecasting
Code Enforcement
Fixed Asset Management
Inventory Management
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing