Audience
UK public sector agencies seeking a tool to manage their correspondence and operations
About eCase
eCase helps with all aspects of managing cases across the UK public sector: central and local government, arms-length bodies and services like police forces and NHS trusts. eCase lets your team log, process and respond to correspondence for every kind of case, all in one place. PQs, MCs, FOIs, TOs, Complaints, Compliments, DPAs/SARs, Cabinet Committee Communications and Campaigns - eCase keeps it all together. eCase can help you and your team process cases faster, better and more consistently. Easily. Online. End-to-end. Whilst the eCase Platform is the best of breed built for purpose technology, the ECO Programme focusses on the people and process pillars of transformation. Our ECO Team’s unique knowledge and experience of public sector correspondence management ensures that you are taking advantage of industry best practices. We make sure that all of your stakeholders are engaged and recognise the benefits of our service.
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Workpro
Case management software for complaints and HR case tracking.
Know when your cases are on-time and on-track. And when they’re not.
Monitor progress, or the lack of it, with at-a-glance visibility of your entire workflow – including team activity and deadlines. Freeing you and your team to provide exceptional service.
Consistent, compliant complaints handling:
To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access.
Go beyond your standard HR system:
Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.
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Pricing
Starting Price:
$900.00/month
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Fivium
Founded: 2006
United Kingdom
www.fivium.co.uk/services/ecase
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Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
In Person
Support
Phone Support
eCase Frequently Asked Questions
eCase Product Features
Government
Compliance Management
Supported
License Issuance
Supported
Permit Issuance
Supported
Work Order Management
Supported
Budgeting & Forecasting
Not Supported
Code Enforcement
Not Supported
Fixed Asset Management
Not Supported
Inventory Management
Not Supported
Purchasing & Receiving
Not Supported
Self Service Portal
Not Supported
Taxation & Assessment
Not Supported
Utility Billing
Not Supported
