eCase
eCase helps with all aspects of managing cases across the UK public sector: central and local government, arms-length bodies and services like police forces and NHS trusts. eCase lets your team log, process and respond to correspondence for every kind of case, all in one place. PQs, MCs, FOIs, TOs, Complaints, Compliments, DPAs/SARs, Cabinet Committee Communications and Campaigns - eCase keeps it all together. eCase can help you and your team process cases faster, better and more consistently. Easily. Online. End-to-end. Whilst the eCase Platform is the best of breed built for purpose technology, the ECO Programme focusses on the people and process pillars of transformation. Our ECO Team’s unique knowledge and experience of public sector correspondence management ensures that you are taking advantage of industry best practices. We make sure that all of your stakeholders are engaged and recognise the benefits of our service.
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Resolve Enterprise
Transform your case and complaint management with Resolve Enterprise. Our software is a highly flexible solution for managing your business processes, from simple incidents or complaints, to complex and extensive cases and investigations. Resolve Enterprise lets you track and search every case or complaint interaction with easy to use dashboards and reporting. Resolve Enterprise will help you manage a case or complaint through the full life cycle. From logging the case, allocating tasks, managing deadlines, sending updates and correspondence, and managing documents, all the way through to resolution, reporting, and analysis.
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Case Closed Software
Case Closed Software is the leading CJIS-Compliant case management software for specialized and multi-jurisdictional investigative units. With the most adaptable and powerful feature set on the market. CASE CLOSED SOFTWARE™ is the best investigation management system available. Case Closed Software is powerful web-based investigative case management software designed for specialized, multi-jurisdictional investigation units. Case Closed Software is CJIS-Compliant and is available both on our über-secure cloud or on your own servers. The software is the gold standard for international agencies, specialized task forces, state bureaus of investigation, gang and organized crime units, and other more specialized investigative agencies. Manage and track cases from start to finish, including court status, disposition, charges, images, defendants and much more. A couple of clicks and you can email your entire case file. All case documents will automatically attach to the email and ready.
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Column Case Management
Launched in 2006, Column Case Management is the leading web-based case management software for commercial and public sector organizations. Built on the BMC Remedy Action Request System (ARS), Column Case Management helps businesses automate simple and complex transactions in order to achieve standardization and best practices. Its core functionality includes reporting and analytics, automation, knowledge and task management, SLAs, notifications management, and audit control, among others. Popular Column Case Management apps include Column Case Investigative, Column Customer Service Support, and Column Records Management.
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