Stratus LocalClick Rain
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About
Google, Facebook and local search directories, employee review sites, app directories, etc. Track reviews written about your locations, products and services, from 1 easy-to-use dashboard. Over 80% of consumers expect a response within 24 hours of their online post. Get automated email notifications to stay on top of new reviews and reply directly from the Reputology interface. Track how your team is following up on & responding to reviews with our native workflow tool. Reputology also lets you escalate issues to the right team members so that your team can deliver top shelf customer service. Responding to negative reviews is already an intimidating task, even if you're experienced at dealing with unhappy customers. Turning this into a scale-able process for your entire organization can be even more daunting. But consistency is key for having a high-quality response, escalation and resolution.
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About
Powerful review management for your business. Companies of all sizes use Stratus to generate, monitor, and manage their online reviews. Centralize reviews from sites that matter. Never miss another review. Stratus pulls all Facebook and Google reviews into one central location. This allows you to reply to reviews, receive notifications on new or negative reviews, and monitor overall ratings - all from within one platform. There’s a smarter way to reply to reviews. Response templates make responding to reviews as easy as selecting a template and posting your response. Set up your own custom response templates or use our pre-built options to speed up your workflow. Strong business growth is based on metrics that matter. Review performance metrics give you the full picture across all your locations and sentiment analysis helps you understand the attitude or mood behind reviews.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Brand Management solution for companies
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Audience
Multi-location businesses interested in managing their online listings and reviews
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Pricing
$49 per month
Free Version
Free Trial
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Pricing
$39.99 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationReputology
Founded: 2013
United States
reputology.com
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Company InformationClick Rain
Founded: 2008
United States
www.trystratus.com
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Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Brand Management Features
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Social Media Marketing Features
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
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Reputation Management Features
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Local Marketing Features
Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management
Review Management Features
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
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