Related Products
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About
Google, Facebook and local search directories, employee review sites, app directories, etc. Track reviews written about your locations, products and services, from 1 easy-to-use dashboard. Over 80% of consumers expect a response within 24 hours of their online post. Get automated email notifications to stay on top of new reviews and reply directly from the Reputology interface. Track how your team is following up on & responding to reviews with our native workflow tool. Reputology also lets you escalate issues to the right team members so that your team can deliver top shelf customer service. Responding to negative reviews is already an intimidating task, even if you're experienced at dealing with unhappy customers. Turning this into a scale-able process for your entire organization can be even more daunting. But consistency is key for having a high-quality response, escalation and resolution.
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About
ReviewPace is a reputation growth and recovery OS for local businesses. It helps owners grow authentic 5-star Google reviews, intercept unhappy customers privately before they post, and fight back against fake-review attacks.
Core features:
- Guided Review Funnel: A branded link with a 1-5 star gate. Happy customers (4-5★) get an AI-drafted review to copy-paste to Google. Unhappy customers (1-3★) route to a private Resolution Bridge.
- Resolution Bridge: Private complaint capture with SLA urgency timers and auto-follow-up after resolution.
- Incident Workspace: Fake-review attack triage with suspicious cluster analysis, dispute pack generation, and evidence PDF export for Google appeals.
- Competitor Intelligence: Track rival rankings, mine negative reviews for complaints, generate marketing angles.
- Local SEO Radar & Profile Audit: 10-pillar GBP scoring, keyword tracking, task board.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Brand Management solution for companies
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Audience
Local business owners, restaurants, service businesses, multi-location operators, marketing agencies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$49 per month
Free Version
Free Trial
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Pricing
$39/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationReputology
Founded: 2013
United States
reputology.com
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Company InformationReviewPace
Founded: 2024
Morocco
reviewpace.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Brand Management Features
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Social Media Marketing Features
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
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Integrations
Hootsuite
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