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About

Reputation Loop is a comprehensive, cloud-based review and reputation management and monitoring software specifically designed for local business owners. With enterprise-grade features that include review monitoring, listings management, employee performance monitoring, real-time reporting, social media integration, and micro-website creation, Reputation Loop helps businesses across various sectors to collect more positive reviews and to effectively manage business information. By leveraging Reputation Loop, businesses can boost their online presence with real-time control of business information across 50 leading directories, websites, and apps.

About

Google, Facebook and local search directories, employee review sites, app directories, etc. Track reviews written about your locations, products and services, from 1 easy-to-use dashboard. Over 80% of consumers expect a response within 24 hours of their online post. Get automated email notifications to stay on top of new reviews and reply directly from the Reputology interface. Track how your team is following up on & responding to reviews with our native workflow tool. Reputology also lets you escalate issues to the right team members so that your team can deliver top shelf customer service. Responding to negative reviews is already an intimidating task, even if you're experienced at dealing with unhappy customers. Turning this into a scale-able process for your entire organization can be even more daunting. But consistency is key for having a high-quality response, escalation and resolution.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Reputation Loop supports single location business or practice, multi-location companies, and large franchise or enterprise.

Audience

Brand Management solution for companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$200.00/month
Free Version Not Supported
Free Trial Supported

Pricing

$49 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Reputation Loop
Founded: 2013
United States
www.reputationloop.com

Company Information

Reputology
Founded: 2013
United States
reputology.com

Alternatives

Rize

Rize

Rize Reviews

Alternatives

Local Siren

Local Siren

Local Siren (Local Siren - Digital Marketing Agency)

Categories

Categories

Brand Management Features

Approval Process Control Not Supported
Artwork Management Not Supported
Asset Management Not Supported
Change Management Not Supported
Fulfillment Distribution Not Supported
Project Management Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Not Supported
White Label Not Supported

Brand Management Features

Approval Process Control Not Supported
Artwork Management Not Supported
Asset Management Not Supported
Change Management Not Supported
Fulfillment Distribution Not Supported
Project Management Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Not Supported
Content Management Not Supported
Conversion Tracking Not Supported
Customer Targeting Not Supported
Keyword Filtering Supported
Multi-Account Management Supported
Post Scheduling Supported

Integrations

Hootsuite Not Supported
Stackreaction Supported
Surge Social Supported

Integrations

Hootsuite Supported
Stackreaction Not Supported
Surge Social Not Supported
Claim Reputation Loop and update features and information
Claim Reputation Loop and update features and information
Claim Reputology and update features and information
Claim Reputology and update features and information