SureCritic ReviewsSureCritic
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About
RepuGen is an all in one reputation and review management software for doctors, medical practices, bigger healthcare organizations and dental practices. With an unmanaged reputation, you're likely losing thousands in revenue as 75% of patients will not visit a healthcare business with below 4 stars. RepuGen administers a survey to understand patients' sentiments immediately after a visit, then directs them to review sites to share their experience. As a result, you’ll better understand patients, allow for service recovery, and strengthen your online reputation – all at once. Online reputation increasingly influences whether patients will call or visit a medical or dental practice, as more people continue using the internet to search for healthcare. However, in healthcare especially, unhappy patients tend to be the loudest. Thus, dissatisfied patients' reviews can negatively (and inaccurately) portray your healthcare practice.
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About
In a world of paid ads and endless spam, you deserve to see authentic experiences from real customers. SureCritic is your trusted, verified review platform where you can find businesses you rely on. SureCritic collects diverse, unbiased feedback by asking all customers about their service. We want to hear from everyone, because your experience matters. All reviews play a part in your decision-making process and we think it's important you see all sides. Reviews are never removed, so you get it all, the good, the bad, and the ugly. Businesses hate when you walk away unhappy. Our patented concern resolution technology, ReScore motivates businesses to reach out and address any irritations after a bad experience. Review requests are sent from the business' point-of-sale system to ensure each review is from an actual customer, not a bot.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Doctors and healthcare organizations looking for a healthcare reputation management platform
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Audience
Customer Satisfaction solution for companies
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingWe offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationRepuGen
Founded: 2016
United States
www.repugen.com
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Company InformationSureCritic
www.surecritic.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Patient Engagement Features
Appointment Scheduling
Supported
Care Planning
Not Supported
Collaboration
Not Supported
Messaging
Supported
Mobile Access
Not Supported
Patient Education
Not Supported
Patient Portal
Not Supported
Personal Health Record
Not Supported
Progress Tracking
Not Supported
Self Management
Not Supported
Reputation Management Features
Campaign Management
Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
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Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Not Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Supported
Survey Management
Not Supported
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Integrations
AdvancedMD
Supported
Axis LMS
Not Supported
Dentrix
Supported
DrChrono
Supported
EagleSoft
Supported
NextGen Healthcare EHR
Supported
Veradigm Practice Management
Supported
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Integrations
AdvancedMD
Not Supported
Axis LMS
Supported
Dentrix
Not Supported
DrChrono
Not Supported
EagleSoft
Not Supported
NextGen Healthcare EHR
Not Supported
Veradigm Practice Management
Not Supported
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