Audience
Doctors and healthcare organizations looking for a healthcare reputation management platform
About RepuGen
RepuGen is an all in one reputation and review management software for doctors, medical practices, bigger healthcare organizations and dental practices. With an unmanaged reputation, you're likely losing thousands in revenue as 75% of patients will not visit a healthcare business with below 4 stars. RepuGen administers a survey to understand patients' sentiments immediately after a visit, then directs them to review sites to share their experience. As a result, you’ll better understand patients, allow for service recovery, and strengthen your online reputation – all at once. Online reputation increasingly influences whether patients will call or visit a medical or dental practice, as more people continue using the internet to search for healthcare. However, in healthcare especially, unhappy patients tend to be the loudest. Thus, dissatisfied patients' reviews can negatively (and inaccurately) portray your healthcare practice.
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Pricing
Pricing Details:
We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Trial:
Free Trial available.
Integrations
Company Information
RepuGen
Founded: 2016
United States
www.repugen.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
RepuGen Frequently Asked Questions
Q: What kinds of users and organization types does RepuGen work with?
RepuGen works with these users and organization types: Mid Size Business, Small Business, Enterprise, Nonprofit, and Startup.
Q: What languages does RepuGen support in their product?
RepuGen supports these languages: English.
Q: What kind of support options does RepuGen offer?
RepuGen offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does RepuGen integrate with?
RepuGen integrates with: AdvancedMD, Veradigm Practice Management, Dentrix, DrChrono, EagleSoft, and NextGen Healthcare EHR.
Q: Does RepuGen have a mobile app?
Yes, RepuGen has a mobile app for iPad, iPhone, and Android.
Q: What type of training does RepuGen provide?
RepuGen provides training in the form of documentation, live online, webinars, and in person.
Q: Does RepuGen offer a free trial?
Yes, RepuGen offers a free trial.
Q: What pricing for support is available for RepuGen?
RepuGen offers support included with purchase.
Q: What pricing for training is available for RepuGen?
RepuGen offers training included with purchase.
RepuGen Product Features
Customer Satisfaction
360 Degree Feedback
Supported
Analytics
Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Call Reporting
Not Supported
Patient Engagement
Appointment Scheduling
Supported
Messaging
Supported
Care Planning
Not Supported
Collaboration
Not Supported
Mobile Access
Not Supported
Patient Education
Not Supported
Patient Portal
Not Supported
Personal Health Record
Not Supported
Progress Tracking
Not Supported
Self Management
Not Supported
Reputation Management
Campaign Management
Supported
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Gamification
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
