Audience

Doctors and healthcare organizations looking for a healthcare reputation management platform

About RepuGen

RepuGen is an all in one reputation and review management software for doctors, medical practices, bigger healthcare organizations and dental practices. With an unmanaged reputation, you're likely losing thousands in revenue as 75% of patients will not visit a healthcare business with below 4 stars. RepuGen administers a survey to understand patients' sentiments immediately after a visit, then directs them to review sites to share their experience. As a result, you’ll better understand patients, allow for service recovery, and strengthen your online reputation – all at once. Online reputation increasingly influences whether patients will call or visit a medical or dental practice, as more people continue using the internet to search for healthcare. However, in healthcare especially, unhappy patients tend to be the loudest. Thus, dissatisfied patients' reviews can negatively (and inaccurately) portray your healthcare practice.

Pricing

Pricing Details:
We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

RepuGen
Founded: 2016
United States
www.repugen.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

RepuGen Frequently Asked Questions

Q: What kinds of users and organization types does RepuGen work with?
Q: What languages does RepuGen support in their product?
Q: What kind of support options does RepuGen offer?
Q: What other applications or services does RepuGen integrate with?
Q: Does RepuGen have a mobile app?
Q: What type of training does RepuGen provide?
Q: Does RepuGen offer a free trial?
Q: What pricing for support is available for RepuGen?
Q: What pricing for training is available for RepuGen?

RepuGen Product Features

Customer Satisfaction

360 Degree Feedback Supported
Analytics Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported
Call Reporting Not Supported

Patient Engagement

Appointment Scheduling Supported
Messaging Supported
Care Planning Not Supported
Collaboration Not Supported
Mobile Access Not Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Reputation Management

Campaign Management Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Gamification Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported