Replyco vs. Sortd Comparison


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About Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.	About Turn your daily email chaos into organized workflows. Manage all your Email, Tasks & Teamwork in one place, right from your Gmail Inbox. Sortd transforms your Gmail Inbox into a dynamic workspace that boosts your productivity and simplifies your life. Built on the most reliable platform in the world... your Inbox. There are loads of useful email apps out there, but you already use Gmail. So we built Sortd to work right there. No more need to switch between apps all day. Sortd Boards are a perfect place for emails that you usually mark as unread. Set up as many boards as you need to organize your work in contexts. Your Inbox was never meant to be a To Do list. This is. Start every day with a clean slate, decide which emails to action, then power through your plan distraction free. Pop tasks and emails back into your Inbox when they need to be actioned or followed-up.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces	Audience Sales teams that use Gmail wanting to improve their email security
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $33 per month Free Version Not Supported Free Trial Supported	Pricing $6 per month per user Personal: Free for life Team: $8 per user per month Sales: $16 per user per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Replyco Founded: 2019 United Kingdom replyco.com	Company Information Sortd Founded: 2017 United States www.sortd.com
Alternatives eDesk	Alternatives Boomerang Baydin
3Dsellers	SmartCloud Connect Invisible
Codisto	Meco
Linnworks	Gmelius
PayTraQer SaasAnt Inc View All	ActiveInbox View All
Categories Customer Service Supported Email Management Supported Help Desk Supported	Categories CRM Supported Email Management Supported Email Tracking Supported Sales Force Automation Supported
Email Management Features Data Recovery Not Supported Email Archiving Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Not Supported Email Recall Not Supported Queue Manager Supported Response Management Supported Routing Supported Shared Inboxes Supported Signature Management Supported Spam Blocker Not Supported Whitelisting / Blacklisting Not Supported Show More Features Customer Service Features Alerts / Escalation Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Supported Knowledge Base Not Supported Live Chat Not Supported Performance Metrics Supported Queue Management Not Supported Self Service Portal Supported Social Media Integration Supported Surveys & Feedback Not Supported Virtual Assistant Supported Workflow Management Supported Help Desk Features Alerts / Escalation Not Supported Automated Routing Not Supported Community Forums Not Supported Customizable Branding Not Supported Document Storage Not Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Not Supported IT Asset Management Not Supported Knowledge Base Not Supported Known Issue Management Not Supported Live Chat Not Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Not Supported Real-time Chat Not Supported Self Service Portal Not Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported	Email Management Features Data Recovery Not Supported Email Archiving Not Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Not Supported Email Recall Not Supported Queue Manager Not Supported Response Management Supported Routing Not Supported Shared Inboxes Not Supported Signature Management Not Supported Spam Blocker Not Supported Whitelisting / Blacklisting Not Supported Show More Features CRM Features Calendar/Reminder System Not Supported Call Logging Not Supported Document Storage Not Supported Email Marketing Not Supported Internal Chat Integration Not Supported Lead Scoring Not Supported Marketing Automation Integration Not Supported Mobile Access Not Supported Quotes / Proposals Not Supported Segmentation Supported Social Media Integration Not Supported Task Management Supported Territory Management Not Supported Sales Force Automation Features Call Management Not Supported Campaign Management Not Supported Channel Management Not Supported Commission Management Not Supported Contact Management Supported Contract Management Not Supported Customer Database Supported Email Marketing Not Supported Field Sales Management Not Supported Lead Management Supported Opportunity Management Supported Performance Metrics Not Supported Proposal Generation Not Supported Referral Tracking Not Supported Sales Forecasting Supported Territory Management Not Supported
Integrations Gmail Supported Amazon Supported BigCommerce Supported Cdiscount Supported Google Workspace Not Supported Linnworks Supported Shopify Supported WooCommerce Supported eBay Supported View All 8 Integrations	Integrations Gmail Supported Amazon Not Supported BigCommerce Not Supported Cdiscount Not Supported Google Workspace Supported Linnworks Not Supported Shopify Not Supported WooCommerce Not Supported eBay Not Supported View All 2 Integrations
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