There ThereSpatie
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Related Products
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About
ReplyLoop is a structured reply intelligence platform designed to improve revenue performance driven by inbound conversations. It captures inbound sales and customer messages from connected channels (e.g., shared inboxes or support queues), generates AI-assisted reply suggestions, and requires human approval before sending to ensure quality control. Every approved reply is logged, categorized, and performance-tracked against outcomes such as response rate, deal progression, and conversion. Over time, the system identifies which reply structures, tones, and content patterns drive measurable results. Teams gain standardized messaging, reduced response variability, and analytics that connect communication quality to revenue impact. ReplyLoop combines human oversight with AI assistance, creating a feedback loop that continuously improves reply effectiveness without sacrificing control or brand integrity.
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About
There There is an AI-assisted, human-in-the-loop helpdesk built by Spatie in Belgium. There There unifies email channels and an embeddable chat widget in one workspace, then uses documentation, authored articles and resolved tickets to draft replies and summarise conversations. AI drafts; a human sends. Automations use triggers, conditions, and actions to bring the right context and ticket actions. One workspace can hold every product the team runs. Customer data is hosted on EU infrastructure via UpCloud. AI features use OpenAI. Transactional email goes through Postmark. There There is GDPR compliant and signs Data Processing Agreements. API access, webhooks, Discord, Slack notifications with live ticket context, a beta CLI, and agent-facing tooling are available for teams that need them.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
B2B SaaS companies, Sales teams handling inbound leads, SDR / BDR teams, Customer success teams, Revenue operations teams, Start-up founders managing shared inboxes, Agencies handling client lead responses, Support teams tied to conversion outcomes & High-volume inbox environments (sales@, info@, support@). Best company fit size 5–200 employees, Early-stage to Series B SaaS and Teams with structured outbound + inbound motion. Industries: SaaS / Software, Marketing & Sales Technology, Professional Services, Agencies, E-commerce (high intent inquiries) and Tech start-ups
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Audience
Customer-support teams at organizations that handle customer questions through email and chat, including teams supporting multiple products or services.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
£49/month founding member, £79
Starter — £29 — 500 replies
Standard — £79 — 1,000 replies Growth — £99 — 1,500 replies Scale — £249 — 5,000 replies (5 inboxes) Enterprise — Custom
Free Version
Not Supported
Free Trial
Supported
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Pricing
$59/user/month
Pay per user: $59 per user/month, up to 2 channels; guests and clients are free. Unlimited: $349/month billed annually, or $399/month billed monthly, with unlimited users and channels. Prices shown in USD exclude VAT. Nonprofit discount: 10%. The pricing FAQ also displays €49 per active user/month for the per-user plan.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationReplyLoop
Founded: 2026
replyloop.co.uk
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Company InformationSpatie
Belgium
there-there.app/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Engagement Features
Analytics
Not Supported
Churn Management
Not Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
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Integrations
Slack
Supported
Google Workspace
Supported
HubSpot CRM
Supported
Model Context Protocol (MCP)
Not Supported
Salesforce
Supported
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Integrations
Slack
Supported
Google Workspace
Not Supported
HubSpot CRM
Not Supported
Model Context Protocol (MCP)
Supported
Salesforce
Not Supported
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