Ticketline

Ticketline

Bodanius
Repair Right Ticketline

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Repair Right:

About

Repair Right is a Shopify app that helps repair shops manage intake and service tickets within the retail system they use for sales. Staff can create jobs from Shopify POS, record repair details, and track each ticket through the repair workflow, including a queue for jobs needing attention. The app connects repair parts to Shopify inventory and returns stock when a ticket is canceled. Shops can print claim checks and work orders, take deposits and pickup payments through Shopify checkout, and export ticket data as CSV. Customers can check repair progress on a status page and receive email updates as work advances. Repair Right is intended for Shopify merchants handling phone and electronics, computer, bicycle, watch and jewelry, musical instrument, footwear, small-engine, sewing-machine, and vacuum repairs.
Ticketline:

About

Ticketline is a Shopify support ticketing app for merchants who want to manage customer service requests alongside order information. Customers can open tickets from their Shopify customer account or order status page, and each ticket is linked to the relevant order with its items, date, total, and attachments. Store staff can review, assign, reply to, and update tickets from a dashboard in Shopify admin, while email notifications keep customers informed as tickets progress. Plans include monthly ticket allowances, team-member seats, email notifications, and file attachments, with higher tiers adding custom ticket statuses and fields. Ticketline is designed for asynchronous support rather than live chat, giving Shopify merchants a way to organize order-related questions and follow each conversation from submission through resolution.
Repair Right:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Ticketline:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Repair Right:

Audience

Repair shops on Shopify POS: phones, computers, bikes, watches, instruments, shoes, small engines
Ticketline:

Audience

Shopify merchants and their customer-support teams handling order-related customer requests.
Repair Right:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Ticketline:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Repair Right:

API

Offers API Not Supported
Ticketline:

API

Offers API Not Supported
Repair Right:

Screenshots and Videos

No images available
Ticketline:

Screenshots and Videos

No images available
Repair Right:

Pricing

$0/month
Free Version Supported
Free Trial Supported
Ticketline:

Pricing

$4.99/month
Starter: $4.99/month or $49.99/year, with 150 tickets/month, 1 team member, email notifications, three 5 MB attachments, custom issue types, and order linking. Growth: $8.99/month or $89.99/year. Pro: $19.99/month or $179.99/year. Annual plans show savings of 17% on Starter and Growth and 25% on Pro. All plans include a 7-day free trial; charges are billed in USD.
Free Version Not Supported
Free Trial Supported
Repair Right:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Ticketline:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Repair Right:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Ticketline:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Repair Right:

Company Information

Recte
Founded: 2026
United States
recte.tech/apps/repairright/
Ticketline:

Company Information

Bodanius
Founded: 2021
United States
ticketline.app/en/
Repair Right:

Alternatives

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RepairShopr

RepairShopr

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Categories

Repair Shop Supported
Ticketline:

Categories

Help Desk Supported
Repair Right:

Integrations

Shopify Not Supported
Shopify POS Supported
Ticketline:

Integrations

Shopify Supported
Shopify POS Not Supported
Repair Right:
Claim Repair Right and update features and information
Claim Repair Right and update features and information
Ticketline:
Claim Ticketline and update features and information
Claim Ticketline and update features and information