Repair RightRecte
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TicketlineBodanius
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Repair Right:
About
Repair Right is a Shopify app that helps repair shops manage intake and service tickets within the retail system they use for sales. Staff can create jobs from Shopify POS, record repair details, and track each ticket through the repair workflow, including a queue for jobs needing attention. The app connects repair parts to Shopify inventory and returns stock when a ticket is canceled. Shops can print claim checks and work orders, take deposits and pickup payments through Shopify checkout, and export ticket data as CSV. Customers can check repair progress on a status page and receive email updates as work advances. Repair Right is intended for Shopify merchants handling phone and electronics, computer, bicycle, watch and jewelry, musical instrument, footwear, small-engine, sewing-machine, and vacuum repairs.
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Ticketline:
About
Ticketline is a Shopify support ticketing app for merchants who want to manage customer service requests alongside order information. Customers can open tickets from their Shopify customer account or order status page, and each ticket is linked to the relevant order with its items, date, total, and attachments. Store staff can review, assign, reply to, and update tickets from a dashboard in Shopify admin, while email notifications keep customers informed as tickets progress. Plans include monthly ticket allowances, team-member seats, email notifications, and file attachments, with higher tiers adding custom ticket statuses and fields. Ticketline is designed for asynchronous support rather than live chat, giving Shopify merchants a way to organize order-related questions and follow each conversation from submission through resolution.
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Repair Right:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Ticketline:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Repair Right:
Audience
Repair shops on Shopify POS: phones, computers, bikes, watches, instruments, shoes, small engines
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Ticketline:
Audience
Shopify merchants and their customer-support teams handling order-related customer requests.
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Repair Right:
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Ticketline:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Repair Right:
API
Offers API
Not Supported
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Ticketline:
API
Offers API
Not Supported
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Repair Right:
Screenshots and VideosNo images available
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Ticketline:
Screenshots and VideosNo images available
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Repair Right:
Pricing
$0/month
Free Version
Supported
Free Trial
Supported
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Ticketline:
Pricing
$4.99/month
Starter: $4.99/month or $49.99/year, with 150 tickets/month, 1 team member, email notifications, three 5 MB attachments, custom issue types, and order linking. Growth: $8.99/month or $89.99/year. Pro: $19.99/month or $179.99/year. Annual plans show savings of 17% on Starter and Growth and 25% on Pro. All plans include a 7-day free trial; charges are billed in USD.
Free Version
Not Supported
Free Trial
Supported
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Repair Right:
Reviews/
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Reviews/
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Repair Right:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Ticketline:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Repair Right:
Company InformationRecte
Founded: 2026
United States
recte.tech/apps/repairright/
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Ticketline:
Company InformationBodanius
Founded: 2021
United States
ticketline.app/en/
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