RemoteVS ResolveGrid

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RemoteVS:

About

​RemoteVS is an online sales service that leverages co-browsing technology to enhance customer interactions by allowing support agents to simultaneously navigate web pages with customers, facilitating real-time assistance and contract signing. The process is straightforward, customers access the service through their browser without the need for downloads, connect instantly with a support agent who initiates the remote session, and receive visual guidance through video, screen sharing, file sharing, or co-browsing. Key features include on-screen tools such as pointers and drawing utilities for annotations, file and image sharing capabilities supporting formats like PNG, JPEG, JPG, and PDF, a barcode reader for instant product information verification, automatic session recording with administrative review, and LiveView for real-time monitoring of support agents' activities and customer service statistics.
ResolveGrid:

About

ResolveGrid is an agentic AI field service platform that helps teams resolve complex equipment issues faster with AI guidance, computer vision, real-time video, and remote expert workflows. The platform brings technicians the next-best actions, visual context, enterprise knowledge, and workflow support they need at the point of service. ResolveGrid helps reduce unnecessary dispatches by enabling AI agents to triage and resolve issues remotely. Its capabilities include intelligent workflows, agentic diagnostics, visual inspection, remote collaboration, connected knowledge, training, and expert escalation. The platform carries workflow history and visual context into escalations so experts can support technicians without losing momentum. Built for modern field service organizations, ResolveGrid helps improve first-time fix rates, reduce service time, increase remote resolution, and deliver more consistent technician performance.
RemoteVS:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ResolveGrid:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
RemoteVS:

Audience

Businesses seeking a solution to enhance customer engagement and streamline online consultations through real-time co-browsing and interactive support features
ResolveGrid:

Audience

Field service teams, service leaders, technicians, remote experts, equipment manufacturers, enterprise service organizations, technical support teams, training teams, and companies that need agentic AI guidance, computer vision, remote expert workflows, real-time video support, technician training, knowledge management, dispatch reduction, first-time fix improvement, remote resolution, and field service workflow automation
RemoteVS:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ResolveGrid:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
RemoteVS:

API

Offers API Not Supported
ResolveGrid:

API

Offers API Not Supported
RemoteVS:

Screenshots and Videos

ResolveGrid:

Screenshots and Videos

No images available
RemoteVS:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
ResolveGrid:

Pricing

Contact Us
Free Version Not Supported
Free Trial Supported
RemoteVS:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ResolveGrid:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
RemoteVS:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
ResolveGrid:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
RemoteVS:

Company Information

RemoteVS
Republic of Korea
www.remotevs.com
ResolveGrid:

Company Information

ResolveGrid
Founded: 2026
United States
resolvegrid.ai/
RemoteVS:

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ResolveGrid:

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RemoteVS:
RemoteHQ

RemoteHQ

Mythical Labs
ResolveGrid:
RemoteVS:
ResolveGrid:
RemoteVS:

Categories

Co-Browsing Supported
ResolveGrid:

Categories

RemoteVS:

Integrations

No info available.
ResolveGrid:

Integrations

No info available.
RemoteVS:
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ResolveGrid:
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