+
+

Related Products

  • CrankWheel
    240 Ratings
    Visit Website
  • Zoho Assist
    2,277 Ratings
    Visit Website
  • Kasm Workspaces
    127 Ratings
    Visit Website
  • ISL Light Remote Desktop
    1,598 Ratings
    Visit Website
  • Curtain MonGuard Screen Watermark
    7 Ratings
    Visit Website
  • ScreenMeet
    35 Ratings
    Visit Website
  • cside
    37 Ratings
    Visit Website
  • Sendbird
    166 Ratings
    Visit Website
  • SiteKiosk
    30 Ratings
    Visit Website
  • Securden Unified PAM
    89 Ratings
    Visit Website

About

​RemoteVS is an online sales service that leverages co-browsing technology to enhance customer interactions by allowing support agents to simultaneously navigate web pages with customers, facilitating real-time assistance and contract signing. The process is straightforward, customers access the service through their browser without the need for downloads, connect instantly with a support agent who initiates the remote session, and receive visual guidance through video, screen sharing, file sharing, or co-browsing. Key features include on-screen tools such as pointers and drawing utilities for annotations, file and image sharing capabilities supporting formats like PNG, JPEG, JPG, and PDF, a barcode reader for instant product information verification, automatic session recording with administrative review, and LiveView for real-time monitoring of support agents' activities and customer service statistics.

About

ResolveGrid is an agentic AI field service platform that helps teams resolve complex equipment issues faster with AI guidance, computer vision, real-time video, and remote expert workflows. The platform brings technicians the next-best actions, visual context, enterprise knowledge, and workflow support they need at the point of service. ResolveGrid helps reduce unnecessary dispatches by enabling AI agents to triage and resolve issues remotely. Its capabilities include intelligent workflows, agentic diagnostics, visual inspection, remote collaboration, connected knowledge, training, and expert escalation. The platform carries workflow history and visual context into escalations so experts can support technicians without losing momentum. Built for modern field service organizations, ResolveGrid helps improve first-time fix rates, reduce service time, increase remote resolution, and deliver more consistent technician performance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses seeking a solution to enhance customer engagement and streamline online consultations through real-time co-browsing and interactive support features

Audience

Field service teams, service leaders, technicians, remote experts, equipment manufacturers, enterprise service organizations, technical support teams, training teams, and companies that need agentic AI guidance, computer vision, remote expert workflows, real-time video support, technician training, knowledge management, dispatch reduction, first-time fix improvement, remote resolution, and field service workflow automation

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact Us
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

RemoteVS
Republic of Korea
www.remotevs.com

Company Information

ResolveGrid
Founded: 2026
United States
resolvegrid.ai/

Alternatives

RichCall

RichCall

Aurus

Alternatives

Plutomen Connect

Plutomen Connect

Plutomen Technologies
Librestream

Librestream

Librestream Technologies
RemoteHQ

RemoteHQ

Mythical Labs

Categories

Co-Browsing Supported

Categories

Integrations

No info available.

Integrations

No info available.
Claim RemoteVS and update features and information
Claim RemoteVS and update features and information
Claim ResolveGrid and update features and information
Claim ResolveGrid and update features and information