Splashtop SOSSplashtop
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Related Products
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About
Add unlimited users, organize them into groups and provide remote deployment, access controls, and more via the web console. Allow deployment for users and grant them permission to install RemotePC on other computers and access them remotely. Add computers, organize them into groups, and view the most recently accessed computers. Create new user accounts, organize them into groups, provide access permissions and more. Secure and instant access to any computer by entering a shared session code. Users can remotely access the computers assigned to them from anywhere, anytime. Reboot the remote computer in normal mode or safe mode (for Windows) from your RemotePC desktop application or web dashboard. Remote access is secure with TLSv 1.2/AES 256 encryption. Option to set unique Personal Key for computers, acts as a secondary password. Enable or disable permission for your users to transfer files between computers.
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About
Splashtop SOS makes providing remote support simple. No need to waste time or money traveling to your user’s device, just remote into it and take control the second you’re needed. Diagnose and fix the issue fast, and leave your customers happy.
Key Features and Benefits
• Simplified work flow - Your user runs the SOS app (can be custom branded) on their computer or device, then gives you their 9-digit session code which you can use to start the session.
• Top tools and features - All the tools needed for you to get the job done quickly. Share your screen for collaboration, transfer files between devices, chat with users, and more.
• Support unlimited devices on-demand - All packages include support for unlimited devices on-demand. Just pay for the number of concurrent technicians per year. And no yearly price increase that have become the trend with other remote support products.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
A simple and secure remote access solution for enterprises
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Audience
IT, Support teams, Help Desks
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$69.50 per year
Free Version
Free Trial
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Pricing
$199.00/year/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationRemotePC
United States
www.remotepc.com
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Company InformationSplashtop
Founded: 2006
United States
www.splashtop.com/sos
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
Active Directory
Freshdesk
Freshservice
ServiceNow
Splashtop Remote Support
Zendesk
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Integrations
Active Directory
Freshdesk
Freshservice
ServiceNow
Splashtop Remote Support
Zendesk
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