Relay

Relay

Martello Systems
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About

Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.

About

SmartPilot is a browser-based appointment and business operations platform for clinics, hospitals, salons, spas, wellness centers, fitness studios, consultants, and other appointment-based businesses. It provides QR-code and link-based booking, staff calendars, WhatsApp confirmations and reminders, customer records and visit history, token-based queue management, invoicing, payment processing, memberships, and business analytics. Customers can book appointments from a QR code or link without installing an app, while staff use a shared dashboard to manage schedules, queues, customer information, payments, and reports. The platform supports multiple staff members and locations, role-based access, automated follow-ups, and integrations with WhatsApp Business, Google Calendar, Google Sign-In, review services, and payment gateways. SmartPilot is delivered as a cloud service, with a 30-day trial and paid plans.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Appointment businesses, startups, and tech companies that handle customer messages and booking.

Audience

Hospitals, clinics, nursing homes, physiotherapy practices, radiology centers, and pathology labs.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version Supported
Free Trial Not Supported

Pricing

₹999/month
Starter costs ₹999/month. Scale costs ₹2,999/month and includes advanced features such as live queue management and API access. Enterprise pricing is custom. New accounts receive a 30-day Scale trial with no credit card required.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Martello Systems
Founded: 2026
United States
relaycustomerops.com

Company Information

SmartPilot
Founded: 2026
India
smartpilot.in/

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ClicAs

ClicAs

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Boty Reserve

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Categories

Categories

Integrations

Google Calendar Supported
Cashfree Payments Not Supported
Instagram Supported
Mycel Supported
Razorpay Not Supported
Stripe Not Supported
WhatsApp Not Supported

Integrations

Google Calendar Supported
Cashfree Payments Supported
Instagram Not Supported
Mycel Not Supported
Razorpay Supported
Stripe Supported
WhatsApp Supported
Claim Relay and update features and information
Claim Relay and update features and information
Claim SmartPilot and update features and information
Claim SmartPilot and update features and information