RelayMartello Systems
|
||||||
Related Products
|
||||||
About
Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.
|
About
SmartPilot is a browser-based appointment and business operations platform for clinics, hospitals, salons, spas, wellness centers, fitness studios, consultants, and other appointment-based businesses. It provides QR-code and link-based booking, staff calendars, WhatsApp confirmations and reminders, customer records and visit history, token-based queue management, invoicing, payment processing, memberships, and business analytics. Customers can book appointments from a QR code or link without installing an app, while staff use a shared dashboard to manage schedules, queues, customer information, payments, and reports. The platform supports multiple staff members and locations, role-based access, automated follow-ups, and integrations with WhatsApp Business, Google Calendar, Google Sign-In, review services, and payment gateways. SmartPilot is delivered as a cloud service, with a 30-day trial and paid plans.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Appointment businesses, startups, and tech companies that handle customer messages and booking.
|
Audience
Hospitals, clinics, nursing homes, physiotherapy practices, radiology centers, and pathology labs.
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
|||||
API
Offers API
Supported
|
API
Offers API
Supported
|
|||||
Screenshots and Videos |
Screenshots and VideosNo images available
|
|||||
Pricing
$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version
Supported
Free Trial
Not Supported
|
Pricing
₹999/month
Starter costs ₹999/month. Scale costs ₹2,999/month and includes advanced features such as live queue management and API access. Enterprise pricing is custom. New accounts receive a 30-day Scale trial with no credit card required.
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
|||||
Company InformationMartello Systems
Founded: 2026
United States
relaycustomerops.com
|
Company InformationSmartPilot
Founded: 2026
India
smartpilot.in/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
|
|||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
Integrations
Google Calendar
Supported
Cashfree Payments
Not Supported
Instagram
Supported
Mycel
Supported
Razorpay
Not Supported
Stripe
Not Supported
WhatsApp
Not Supported
|
Integrations
Google Calendar
Supported
Cashfree Payments
Supported
Instagram
Not Supported
Mycel
Not Supported
Razorpay
Supported
Stripe
Supported
WhatsApp
Supported
|
|||||
|
|
|