Rezup

Rezup

Vindrose sp. z o.o.;
+
+

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About

Recoupt is a Stripe payment recovery platform designed to help SaaS businesses reduce involuntary churn caused by failed subscription payments. The platform uses smart retry logic based on specific payment failure reasons, allowing businesses to recover revenue more effectively than standard payment retry schedules. Recoupt also includes branded three-step dunning email sequences that encourage customers to update payment information through Stripe’s hosted billing portal. Businesses can monitor revenue at risk, recovered payments, failed transactions, and recovery performance through a real-time recoupment dashboard with detailed payment tracking. The platform integrates directly with Stripe through secure OAuth connections without requiring SDKs, manual webhooks, or access to customer card data.

About

Rezup tells SaaS and subscription businesses why customers cancel, in the customers' own words. Connect Stripe with a restricted, read-only key. When someone cancels or downgrades, Rezup sends them one short email from your name, 5 minutes to 24 hours later. The customer opens the link and answers by voice or text, in any of 120+ languages, with no app or account. Every answer is transcribed and translated into your language. AI groups the answers into reasons and ranks them by the MRR behind each, shows which reasons are growing, and suggests a next step. If the customer picked a reason in Stripe's cancel form, Rezup uses it too. You get a weekly summary by email, alerts in Slack or Telegram, and you can reply to unhappy customers from your own email. Not on Stripe? Share the same question as a link, QR code or website widget. Free up to $5k MRR (50 responses a month), with AI analysis on every plan.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Recoupt is ideal for SaaS companies, subscription-based businesses, startup founders, and Stripe users seeking automated payment recovery and involuntary churn reduction solutions

Audience

Restaurants, hotels, clinics, salons, retailers and online businesses that want customer feedback in their customers' own words

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$29/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Recoupt
Founded: 2025
Unted States
recoupt.io

Company Information

Vindrose sp. z o.o.;
Founded: 2026
Poland
rezup.ai/

Alternatives

Alternatives

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Chaser

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BetterRetain AI

BetterRetain
Delighted

Delighted

Qualtrics
RetentionLens

RetentionLens

Monrad Ruzt Technology

Categories

Categories

Customer Feedback Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Not Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Not Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Integrations

Stripe Supported
Slack Code Not Supported
Telegram Not Supported
Zapier Canvas Not Supported
n8n Not Supported

Integrations

Stripe Supported
Slack Code Supported
Telegram Supported
Zapier Canvas Supported
n8n Supported
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Claim Recoupt and update features and information
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