RezupVindrose sp. z o.o.;
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Related Products
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About
Recoupt is a Stripe payment recovery platform designed to help SaaS businesses reduce involuntary churn caused by failed subscription payments. The platform uses smart retry logic based on specific payment failure reasons, allowing businesses to recover revenue more effectively than standard payment retry schedules. Recoupt also includes branded three-step dunning email sequences that encourage customers to update payment information through Stripe’s hosted billing portal. Businesses can monitor revenue at risk, recovered payments, failed transactions, and recovery performance through a real-time recoupment dashboard with detailed payment tracking. The platform integrates directly with Stripe through secure OAuth connections without requiring SDKs, manual webhooks, or access to customer card data.
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About
Rezup tells SaaS and subscription businesses why customers cancel, in the customers' own words.
Connect Stripe with a restricted, read-only key. When someone cancels or downgrades, Rezup sends them one short email from your name, 5 minutes to 24 hours later. The customer opens the link and answers by voice or text, in any of 120+ languages, with no app or account.
Every answer is transcribed and translated into your language. AI groups the answers into reasons and ranks them by the MRR behind each, shows which reasons are growing, and suggests a next step. If the customer picked a reason in Stripe's cancel form, Rezup uses it too.
You get a weekly summary by email, alerts in Slack or Telegram, and you can reply to unhappy customers from your own email. Not on Stripe? Share the same question as a link, QR code or website widget.
Free up to $5k MRR (50 responses a month), with AI analysis on every plan.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Recoupt is ideal for SaaS companies, subscription-based businesses, startup founders, and Stripe users seeking automated payment recovery and involuntary churn reduction solutions
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Audience
Restaurants, hotels, clinics, salons, retailers and online businesses that want customer feedback in their customers' own words
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$29/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRecoupt
Founded: 2025
Unted States
recoupt.io
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Company InformationVindrose sp. z o.o.;
Founded: 2026
Poland
rezup.ai/
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Categories |
Categories |
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Customer Feedback Features
Alerts / Notifications
Supported
Behavior Analytics
Not Supported
Bug Reports
Not Supported
Community Feedback Tools
Not Supported
Live Chat
Not Supported
Negative Feedback Management
Supported
Net Promoter Score (NPS)
Not Supported
Screenshot / Screen Capture
Not Supported
Surveys
Supported
User Testing Tools
Not Supported
Video Feedback
Not Supported
Visual Feedback Tools
Not Supported
Voice of the Customer (VoC)
Supported
Website Feedback
Supported
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Integrations
Stripe
Supported
Slack Code
Not Supported
Telegram
Not Supported
Zapier Canvas
Not Supported
n8n
Not Supported
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Integrations
Stripe
Supported
Slack Code
Supported
Telegram
Supported
Zapier Canvas
Supported
n8n
Supported
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