Re:plain Saysimple

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Re:plain:

About

Live-chat service for a website where people respond 16 times faster. The first-ever web-chat service that works directly in your WhatsApp, Facebook Messenger, and Telegram. A client writes on a website, and operator reply just from his or her personal messenger. No applications or any other personal accounts needed. Absolutely everything is being controlled right inside the messenger. With all the features needed like template responses unlimited number of operators video calls, banners and integrations are at your service.
Saysimple:

About

Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management
Re:plain:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Saysimple:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
Re:plain:

Audience

e-commerce, med-tech, support, smb, education.
Saysimple:

Audience

SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.
Re:plain:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Saysimple:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Re:plain:

API

Offers API Not Supported
Saysimple:

API

Offers API Supported
Re:plain:

Screenshots and Videos

Saysimple:

Screenshots and Videos

Re:plain:

Pricing

$4.99 per month
Buy only the features that you really need.
Free Version Supported
Free Trial Supported
Saysimple:

Pricing

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Version Not Supported
Free Trial Supported
Re:plain:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Saysimple:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Re:plain:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Saysimple:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Re:plain:

Company Information

Re:plain
Founded: 2018
Russian Federation
replain.cc
Saysimple:

Company Information

Saysimple
Founded: 2014
Netherlands
saysimple.com
Re:plain:

Alternatives

Saysimple:

Alternatives

Re:plain:
Saysimple:
WhatsApp

WhatsApp

Meta
4.6 out of 5 stars
Re:plain:
Sellio

Sellio

5.0 out of 5 stars
Saysimple:
Viber

Viber

Viber Media
4.0 out of 5 stars
Re:plain:
AsisteClick

AsisteClick

5.0 out of 5 stars
Saysimple:
Re:plain:
OneHash Chat

OneHash Chat

OneHash
Saysimple:
Facebook Messenger

Facebook Messenger

Meta
5.0 out of 5 stars
Re:plain:

Categories

Chatbot Supported
Customer Service Supported
Customer Success Supported
Forms Automation Supported
Live Chat Supported
Saysimple:

Categories

Live Chat Supported
Messaging Supported
Team Chat Supported
Re:plain:

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Chatbot Features

Call to Action Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Customer Success Features

Account Alerts Not Supported
Account Management Not Supported
Communication Management Not Supported
Customer Engagement Not Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Onboarding Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Forms Automation Features

Approval Process Control Supported
Archiving & Retention Not Supported
Collaboration Not Supported
Document Indexing Not Supported
Drag & Drop Not Supported
Full Text Search Not Supported
Remote Document Access Not Supported
Rules-Based Workflow Not Supported
Text Editing Not Supported
Version Control Not Supported
Saysimple:

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Not Supported
Groups / Channels Supported
Payments Supported
Search / Filter Not Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported
Re:plain:

Integrations

Facebook Messenger Supported
Telegram Supported
WhatsApp Supported
Apple Business Chat Not Supported
Bird Not Supported
CDK Global Not Supported
Google Analytics Supported
Google Business Messages Not Supported
Google Maps Not Supported
Insocial Not Supported
Instagram Not Supported
Integrately Supported
LINE Not Supported
Nocode HQ Supported
Salesforce Not Supported
Twilio Not Supported
Viber Not Supported
WeChat Not Supported
X (Twitter) Not Supported
Zapier Supported
Saysimple:

Integrations

Facebook Messenger Supported
Telegram Supported
WhatsApp Supported
Apple Business Chat Supported
Bird Supported
CDK Global Supported
Google Analytics Not Supported
Google Business Messages Supported
Google Maps Supported
Insocial Supported
Instagram Supported
Integrately Not Supported
LINE Supported
Nocode HQ Not Supported
Salesforce Supported
Twilio Supported
Viber Supported
WeChat Supported
X (Twitter) Supported
Zapier Not Supported
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