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About

Getting more reviews starts with customer engagement and satisfaction. You work hard to provide the very best product or service to your customers. Let the Ratesight platform help everyone know how great you are. The platform sends a customizable SMS or email message to start the feedback process simply by adding in the customer’s mobile phone number or email address. If you don’t have many customer's contact information, we provide web page integration for lead generation and app support for in-person kiosk needs. Once you have entered your customer into the system, they can then receive ongoing messages for marketing purposes. Your customer is then asked how likely they are to rate your business and refer a friend. This helps them to easily comment on their experience making this process easy for them and for you. Ratings help to increase your presence on the web and give potential customers a positive outlook on what they will experience.

About

We measure performance and provide deep insights into the effectiveness of each of your app channels. The reports capture volumetrics, channel effectiveness and customer loyalty scores. Elegant chat panel for your sales & support staff to handle multiple live chats received via multiple app channels. Key capabilities include. Business Initiated conversations help you start or re-engage with your customers. These messages could range from sending regular updates to specific transaction-related notifications or reminders. Our standard REST APIs allow your back-end applications to auto-trigger messages based on set business rules. These APIs, tightly integrated with your CRM/ERP applications enable inbound queries to enrich our chatbot capabilities to provide responses in real-time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer loyalty platform for companies

Audience

Businesses searching for a customer advocacy platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Ratesight
Founded: 2016
United States
ratesight.com

Company Information

ReferralYogi
Founded: 2017
India
www.referralyogi.com

Alternatives

Rize

Rize

Rize Reviews

Alternatives

Symplii

Symplii

Elevatie

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim Ratesight and update features and information
Claim Ratesight and update features and information
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Claim ReferralYogi and update features and information