RetentionLens

RetentionLens

Monrad Ruzt Technology
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About

Raaft helps SaaS companies reduce churn and collect better feedback from customers. When your subscribers hits ‘Cancel’, Raaft steps in with a no-code retention flow. You can ask subscribers why they’re leaving and offer custom responses to get them to stick around longer. You can also collect better feedback and get higher-quality analysis to build a better product.

About

RetentionLens helps subscription businesses recover involuntary churn — the revenue quietly lost to failed and declined payments. When a recurring charge fails, RetentionLens automatically works to win it back: smart payment retries timed for the best chance of success, automated dunning emails that prompt customers to update their card, and a clean hosted update flow that makes fixing a payment effortless. A recovery dashboard shows how much revenue you've saved, which charges are at risk, and where churn is leaking. It connects to your payment stack (Stripe), so setup takes minutes, not weeks. Most subscription cancellations aren't customers leaving on purpose — they're expired cards and soft declines — so recovering them is the fastest, cheapest way to grow net revenue. European-built and data-protection-oriented. Ideal for SaaS, subscription and membership businesses that want to plug revenue leaks without adding headcount.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Subscription based web apps

Audience

Subscription and SaaS businesses, membership sites, and any company with recurring revenue that loses customers to failed or expired-card payments (involuntary churn). Especially valuable for founders and revenue/finance teams at small and mid-sized subscription businesses who want to recover lost revenue automatically and keep more of the customers they've already won.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

Free
Free Version Supported
Free Trial Supported

Pricing

$59/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Raaft
Founded: 2018
United States
www.raaft.io

Company Information

Monrad Ruzt Technology
Founded: 2025
Switzerland
ruzt.ai

Alternatives

Alternatives

Butter

Butter

Butter Payments
Rezup

Rezup

Vindrose sp. z o.o.;

Categories

Churn Prevention Supported
Customer Retention Supported
Customer Success Supported

Categories

Customer Success Features

Account Alerts Not Supported
Account Management Not Supported
Communication Management Not Supported
Customer Engagement Not Supported
Customer Lifecycle Management Not Supported
Health Score Supported
Onboarding Not Supported
Revenue Management Supported
Usage Tracking / Analytics Not Supported
Win / Loss Analysis Not Supported

Integrations

Stripe Supported
Baremetrics Supported
Braintree Supported
Chargebee Supported
Paddle Supported
Zapier Supported

Integrations

Stripe Supported
Baremetrics Not Supported
Braintree Not Supported
Chargebee Not Supported
Paddle Not Supported
Zapier Not Supported
Claim Raaft and update features and information
Claim Raaft and update features and information
Claim RetentionLens and update features and information
Claim RetentionLens and update features and information