Audience
Subscription based web apps
About Raaft
Raaft helps SaaS companies reduce churn and collect better feedback from customers.
When your subscribers hits ‘Cancel’, Raaft steps in with a no-code retention flow. You can ask subscribers why they’re leaving and offer custom responses to get them to stick around longer. You can also collect better feedback and get higher-quality analysis to build a better product.
Other Popular Alternatives & Related Software
Churn Solution
Churn Solution is a retention platform for subscription businesses. It helps you keep the customers you already won instead of replacing them.
Subscription revenue leaks in two places most teams never separate. Voluntary churn, where someone reaches the cancel page and leaves. And involuntary churn, where a payment simply fails: an expired card, a bank blocking a recurring charge, an abandoned verification step. Those customers never chose to leave.
Churn Solution handles both. Cancellation flows capture the real reason and offer the right save: a pause, a plan change, or a targeted offer instead of a blanket discount. Smart retries, in-app prompts and dunning by email and SMS recover failed payments. Win-back campaigns re-engage subscribers who already left, segmented by why they went. Analytics show save rates, cancellation reasons and recovered revenue.
Connects natively to Stripe, Braintree, WooCommerce, Paid Memberships Pro and RecurPay, plus webhooks.
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Churnkey
Supercharge all aspects of customer retention, optimize your company’s growth. Keep more customers with personalized cancel flows, recover failed payments, and inform customer-driven product development.
Join the SaaS companies who already trust Churnkey to protect over $500M in ARR.
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Rezup
Rezup tells SaaS and subscription businesses why customers cancel, in the customers' own words.
Connect Stripe with a restricted, read-only key. When someone cancels or downgrades, Rezup sends them one short email from your name, 5 minutes to 24 hours later. The customer opens the link and answers by voice or text, in any of 120+ languages, with no app or account.
Every answer is transcribed and translated into your language. AI groups the answers into reasons and ranks them by the MRR behind each, shows which reasons are growing, and suggests a next step. If the customer picked a reason in Stripe's cancel form, Rezup uses it too.
You get a weekly summary by email, alerts in Slack or Telegram, and you can reply to unhappy customers from your own email. Not on Stripe? Share the same question as a link, QR code or website widget.
Free up to $5k MRR (50 responses a month), with AI analysis on every plan.
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Feedbackly
Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions.
With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically.
Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey.
Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX
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Pricing
Starting Price:
Free
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
Raaft
Founded: 2018
United States
www.raaft.io
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Product Details
Platforms Supported
Cloud
Training
Documentation
Videos
Support
Online
Raaft Frequently Asked Questions
Raaft Product Features
Customer Success
Health Score
Supported
Revenue Management
Supported
Account Alerts
Not Supported
Account Management
Not Supported
Communication Management
Not Supported
Customer Engagement
Not Supported
Customer Lifecycle Management
Not Supported
Onboarding
Not Supported
Usage Tracking / Analytics
Not Supported
Win / Loss Analysis
Not Supported
