RISE Remote SupportRISE Technologies
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Devolutions Remote Desktop ManagerDevolutions
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Related Products
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About
From the occurrence of the problem to the storage of the jointly developed solution in the knowledge database - with RISE Remote Support you can map your entire support process on one platform. Structured, clear and understandable for everyone involved at all times. Regardless of whether you use desktop PCs, laptops, smartphones or smart glasses - RISE Remote Support runs on all your end devices. Whether videos, photos, PDFs, 3D objects or other files, whether created in the field or uploaded from other systems, share exactly the documents with your employees or customers that you need to solve the problem. Voice messages have become an important part of today's communication. They sometimes replace tiresome typing, serve as a local ear and are an important part of problem identification and solution. A picture says more than 1000 words - a edited picture even more. With our image editor you can refine your photos quickly and easily.
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About
Remote access tools can be messy—different clients, unmanaged credentials, and no clear visibility. Remote Desktop Manager changes that. It centralizes all your remote connections in one place, with support for RDP (Remote Desktop Protocol), SSH (Secure Shell), Telnet, VPNs (Virtual Private Network), and many other protocols.
Users get cross-platform access from Windows, macOS, Linux, and mobile. Sessions can be launched in 1 click, while credentials are stored in shared or personal vaults. All activity is tracked, and role-based access control ensures least-privilege enforcement.
The Remote Connection & IT Management package enhances RDM with Devolutions Gateway for secure, just-in-time tunnels; Hub or Server for credential storage; and session audit logs to meet compliance requirements. Everything integrates seamlessly through RDM’s interface.
It’s a streamlined, policy-driven solution for IT teams that want full control over remote access without bouncing between tools.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Mid-sized companies searching for a Remote Support solution to support service employees
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Audience
For MSPs, IT professionals & helpdesk technicians who need to share remote connections and privileged passwords with other team members.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$30/month/user
Starter Pack (up to 5 users): $25 USD/month/user
Remote connection and IT management: $30 USD/month/user Privileged access management $50 USD/month/user Enterprise (100+ users): contact sales
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationRISE Technologies
Founded: 2016
Germany
rise-rs.de/produkt/
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Company InformationDevolutions
Founded: 2004
Canada
devolutions.net/remote-desktop-manager
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
IT Management Features
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Remote Desktop Features
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
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Integrations
1Password
Active Directory
Amazon Web Services (AWS)
AnyDesk
Azure Key Vault
Azure Virtual Desktop
Bitvise
Cerby
CyberArk Privileged Access Manager
Devolutions Cloud
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Integrations
1Password
Active Directory
Amazon Web Services (AWS)
AnyDesk
Azure Key Vault
Azure Virtual Desktop
Bitvise
Cerby
CyberArk Privileged Access Manager
Devolutions Cloud
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