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About

QuickBooks Time (formerly TSheets) is a top-rated time tracking and employee timesheet software. With QuickBooks Time, organizations can say goodbye to illegible or lost paper time cards and error-prone payroll spreadsheets. The platform helps businesses track timesheets with ease through its mobile timesheet tracking, online timesheet tracking with GPS, employee alerts and reminders, employee scheduling and more. Intuitive and easy to use, QuickBooks Time integrates with QuickBooks, Sage, ADP, Paychex and more. Employees can clock in or out with just one click. Take a break, change job codes, or add timesheet details instantly. Download our time clock app for Android or iOS app to track, submit, and approve employee time from virtually anywhere. Build employee schedules by jobs or shifts. Quickly and easily edit, publish, and share the schedule with your crew.

About

When I Work is an easy way for businesses to schedule, track time and attendance, and communicate with their hourly employees, as well as empower them to schedule, swap, and drop shifts themselves (with manager approval). Automate schedule making and easily distribute the schedule and time clock to every employee's pocket with free iOS and Android apps. Keep track of time off, employee availability, and manage shift swaps all in one place. Integrate with your payroll provider to streamline the process and avoid human error. Try When I Work out now with our 14 day free trial. Need help? Our team is there to support you in getting your account and schedule set up free of charge.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

From freelancers all the way up to Fortune 500 companies that need a time tracking solution

Audience

Anyone who manages hourly employees, from small businesses to large enterprise operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$4.00/month/user
1 user - $0
2-99 users - $4 per active user + $16 base fee per month
100+ users - $4 per active users + $800 base fee per month
Free Version Supported
Free Trial Supported

Pricing

$3.00/month/user
Single location plan starts at $3 per user/month.
Multi location plan starts at $5 per user/month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.7 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • It has a powerful scheduling feature that allows managers to create and assign shifts or jobs to employees, see who is working at a glance, send reminders or notifications, and easily handle changes or conflicts. Employees can also view their schedules on their devices and trade shifts with coworkers if necessary. QuickBooks Time has an easy-to-use interface that makes it easy for employees to track their time, switch between projects or clients, add notes, and request time off. It also has features like GPS tracking, geofencing, overtime alerts, lunch and break breaks, crew functionality, and who's working window that helps managers monitor and manage their workforce in real time. It connects seamlessly with QuickBooks Online (and its other tools) as well as other accounting-related platforms, such as popular tools like Sage Intacct, Gusto Payroll, etc. This being because information such as billable hours, job costing (including labor costs), reports (including profitability analysis), etc. can be interconnected. without errors and without having to perform manual data entry. The free plan works great for single user or small businesses with unlimited projects, as well as affordable premium plans starting at $8 per user per month, which I consider to be one of the cheapest plans compared to competitors. Premium plans include more features like project tracking (with estimates vs. actuals), timesheet approvals (with audit trail), custom fields (for additional information), advanced reporting (with filters and export options) , etc. I consider the Elite plan to offer good tools, this being the most complete for me when it comes to managing the time of a large number of staff and thus having less control over work schedules. It offers a good experience regarding unlimited free phone, email and chat support to all customers, as well as online resources such as webinars, tutorials, videos, FAQs, blog posts, etc. That they can help any user to be able to better complement themselves with the correct management of this platform in order to have good time management within working hours.
  • * Time entries within this platform can be done very quickly and detail as much as possible, you can also leave notes of the records for when someone wants to evaluate the entries made, making this much more practical and efficient when keeping time of the staff of any company. In addition, this platform has a section where you can see in graphs how time has been used during working hours, you can also see when you have been in the office or in other places. It is also possible to have an average of the places visited, this has been useful in the event that if the person does field work, it can be known if he or she frequently goes to places where time can be wasted doing this, so that the hours worked can be validated or also look for solutions in case the trips from one point to another take longer than normal. * The real phone application is very practical to register time more easily and it is not very difficult to use, so I find this tool very good so that the records of the hours of income and expenses do not have to be kept forever. In addition, it has the necessary features of the web version with which I can do easy employee time management, so I don't have so many overwhelming features inside my device, but just use the essential ones to make work more convenient. It just helps a lot both in facilitating timetable entries and also in keeping track of work that has been done remotely, keeping track of employees and their hours spent at work. * It is easy to be able to configure GPS tracking since this allows to have a certification of the hours registered by each employee to a certain extent. Likewise, with this record, it is not only possible to know if the employee is in the office, but also if it is a field job, it will also keep a record to be able to validate the hours of work performed and recorded by the employee. * The generation of reports is very detailed, it provides all useful information from all the records made from the first day of use, thus also being able to see the performance of each employee to facilitate. It is also very personalized, and I like it that way because I can have detailed and more specific reports of the hours used within my working hours.
  • We originally used QuickBooks Time when it was still TSheets. Until that point we had been using a different system which did not integrate with our QuickBooks payroll system. Adding this timekeeping software was a game changer! It is easy to use and integrates seamlessly with QuickBooks Payroll. It has cut payroll processing times from 3 days to a few hours as we no longer need to manually check and calculate everyone's hours. Plus, it has a mobile app which means our people in the field can still use the timeclock. In the office, people clock in/out using a tablet which we then use as a register during a fire evacuation event.
  • Very easy to use program. CS department is very helpful and responsive.
  • Easy drag and drop calendar. Two-way communication with field techs. Very stable when scheduling weeks out. Pricing is very cheap.

Cons

  • When there are internet connection problems, both the check-in and check-out times may not be synchronized well, so in some cases there may be problems in the work environment due to this event, especially when the mobile application is being used. these problems occur. I hope this issue will be corrected very soon because it is exhausting to have to manually correct tickets that were not registered correctly or missing hours that you have within this platform. The performance of the web platform is not freed from the errors that this platform usually has, so on some occasions it will have blockages or something does not work, having to refresh the website at all times having to interrupt certain things so that they can be can use normally. I hope that with the soon updates QuickBooks can correct the performance problems so that the usability and functionality are correct and there are no errors in the process. It requires prior training, especially for people who are not familiar with this type of technological platform. The training may not take much time, but it is necessary to have a better follow-up of work time. So offer employees good training so that they have good productivity with this platform and that it can be handled correctly.
  • * The interface is not the most adapted to the work that Quickbooks really does, by this I mean that it is practically the same as when this platform was Tsheets. I don't want to say that it works badly or something similar, but that it has not captured the essence of the other QuickBooks products by not making it as intuitive for the simple fact that its development was thought with the UX of another company, therefore, I hope that they continue to improve and update it so that it is simpler to use and has that ease that other QuickBooks products have been carrying. * Integrations to other QuickBooks products such as QuickBooks online are not very complete. As I mentioned earlier since this platform was originally Tsheets and it was not intended to fully integrate with this platform, so there is a long way to go for the integrations of this platform to the other QuickBooks to take effect in order to have a clean integration without even have the use of APIs. This would also solve many errors that occur daily with this platform, such as synchronizing customer accounts, which happen to be duplicated on several occasions, causing updates to be made on one side of this platform, but on the other side of QuickBooks online. are not done, making this the troublesome and tedious job of repairing. * Another problem I had with the switch from TSheets to QuickBooks Time is that the support got lousy, they take too long to respond, and they don't always have trained staff to offer the best business solutions, you pretty much have to come up with solutions on your own because technical support of this platform is unprofessional. Customer service was much better before the purchase of QuickBooks so now it is no longer reliable to look for reliable solutions or answers from this platform by customer service.
  • If I had to change anything, the cost per employee is a bit steep at $4/EE plus a base charge, but otherwise everything else is fine.
  • Would like more simple instructions.
  • Sometimes its will glitch and go off line. However, support was able to rectify quickly.

Pros & Cons from Real Users

Pros

  • Ability to copy previous week shifts for smooth/fast scheduling, documenting employee pay, seeing everyone's schedule for the week in one place.
  • Easy of scheduling and assigning jobs tracking my payroll hours and cost. Seeing which employees are logged on to work
  • The user-friendly interface makes scheduling simple for both managers and employees, and we can make changes quickly and accurately. Customer support is excellent, always responsive and helpful when we need assistance.
  • Easy scheduling, monthly timesheets — makes payroll that much easier! We've tried many different scheduling platforms and this is the one we're sticking with!
  • I love the easy layout of the software and how it is easy to transition from one thing to the next. The app makes it easy to follow up as well.

Cons

  • Not being able to delete employees and freeing up usage.
  • Punching in and out in phone sometimes eve. In the set area employees have trouble logging in and out.
  • I wish we could copy schedules individually, rather than in bulk.
  • Not as many functions to accommodate non-traditional work schedules.
  • I would love to copy a shift from one day and paste to another.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Intuit
Founded: 1983
United States
quickbooks.intuit.com/time-tracking/

Company Information

When I Work
Founded: 2010
United States
www.wheniwork.com

Alternatives

Alternatives

Time Management from ISGUS

Time Management from ISGUS

ISGUS America LLC

Categories

Scheduling Supported
Time Clock Supported
Time Tracking Supported

Categories

Absence Management Supported
Bakery Supported
Brewery Supported
Catering Supported
Massage Therapy Supported
Medical Scheduling Supported
Nonprofit Supported
Scheduling Supported
Spa Supported
Time & Attendance Supported
Time Clock Supported
Time Tracking Supported

Employee Scheduling Features

Appointment Management Supported
Automated Scheduling Supported
Calendar Management Supported
Employee Database Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Not Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Not Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Supported

Time Clock Features

Biometric Recognition Supported
Hourly Employee Tracking Supported
Messaging Supported
Mobile Access Supported
Online Punch Card Supported
Payroll Management Supported
Punch card Supported
Reporting/Analytics Supported
Salaried Employee Tracking Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Supported
Workstation Tracking Not Supported

Time Tracking Features

Automatic Time Capture Not Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Not Supported
Employee Database Supported
Expense Tracking Not Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Supported
Calendar Management Supported
Employee Database Not Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Supported

Time Clock Features

Biometric Recognition Not Supported
Hourly Employee Tracking Supported
Messaging Supported
Mobile Access Supported
Online Punch Card Supported
Payroll Management Supported
Punch card Supported
Reporting/Analytics Supported
Salaried Employee Tracking Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Supported
Workstation Tracking Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Not Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Bakery Features

Accounting Management Not Supported
Customer Management Not Supported
Inventory Management Not Supported
Labor Cost Calculator Supported
Nutrition & Ingredient Labels Not Supported
Nutrition Analysis Not Supported
Production Management Not Supported
Recipe / Formula Costing Not Supported
Recipe / Formula Management Not Supported
Sales History Not Supported
Sales Management Not Supported

Brewery Features

Billing & Invoicing Not Supported
Cask Management Not Supported
Demand Planning Supported
Distribution Management Not Supported
Inventory Management Not Supported
Order Management Not Supported
Production Tracking Not Supported
Quality Control Not Supported
Recipe Management Not Supported

Catering Features

Banquet Management Not Supported
Billing & Invoicing Not Supported
Booking Management Not Supported
Calendar Management Supported
Contract Management Not Supported
Costing Not Supported
Customer Database Not Supported
Event Management Supported
Facility Management Supported
Inventory Management Not Supported
Kitchen / Menu Management Not Supported
Order Management Not Supported
Quote Management Not Supported
Recipe Management Not Supported
Waitstaff Management Supported

Employee Monitoring Features

Activity Monitoring Not Supported
Browsing History Not Supported
Email Monitoring Not Supported
Keystroke Recording Not Supported
Productivity Analysis Not Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Supported
Time Tracking Supported

Food Service Management Features

Costing Not Supported
For Cafeterias Supported
For Healthcare Facilities Supported
Free / Reduced Meals Not Supported
Inventory Management Not Supported
Menu Planning Not Supported
Nutritional Analysis Not Supported
Online Payments / Funding Not Supported
Point of Sale (POS) Not Supported
Purchasing Not Supported
Recipe Management Not Supported
Schools Supported
Tray Tracking Not Supported

Massage Therapy Features

Appointment Management Not Supported
Billing & Invoicing Not Supported
Client Management Not Supported
Email Marketing Not Supported
Employee Management Supported
Gift Card Management Not Supported
Multi-Location Supported
Point of Sale (POS) Not Supported
Practice Management Not Supported
SOAP Notes Not Supported

Medical Scheduling Features

Appointment Management Not Supported
Billing & Invoicing Not Supported
Drag & Drop Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Not Supported
Patient Scheduling Not Supported
Physician Management Supported
Recurring Appointments Not Supported
Self Service Portal Supported
Staff Scheduling Supported

Nonprofit Features

Accounting Not Supported
Committee Management Supported
Donor Management Not Supported
Dues Management Not Supported
Event Management Supported
Fundraising Management Not Supported
Member Database Not Supported
Membership Management Not Supported
Social Media Management Not Supported
Volunteer Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Supported

Spa Features

Appointment Management Not Supported
Client Management Not Supported
Employee Management Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Membership Management Not Supported
Online Booking Not Supported
Payroll & Commission Not Supported
Point of Sale (POS) Not Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Supported

Integrations

ADP Learning Management Supported
ADP Onboarding Supported
BambooHR Supported
Google Calendar Supported
Gusto Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Rippling Supported
Shift Supported
Square Appointments Supported
Square Payments Supported
Square for Retail Supported
ADP DataCloud Not Supported
ADP Retirement Services Supported
ADP Succession Management Not Supported
Dapt Supported
Karbon Supported
ROLLER Not Supported
Roghnu Supported
Workativ Supported

Integrations

ADP Learning Management Supported
ADP Onboarding Supported
BambooHR Supported
Google Calendar Supported
Gusto Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Rippling Supported
Shift Supported
Square Appointments Supported
Square Payments Supported
Square for Retail Supported
ADP DataCloud Supported
ADP Retirement Services Not Supported
ADP Succession Management Supported
Dapt Not Supported
Karbon Not Supported
ROLLER Supported
Roghnu Not Supported
Workativ Not Supported
Claim QuickBooks Time and update features and information
Claim QuickBooks Time and update features and information
Claim When I Work and update features and information
Claim When I Work and update features and information