QueueCare vs. Wavetec Queue Management Comparison


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About QueueCare is a cloud queue management system for clinics and medical centres. Reception works a live board with a column for each doctor or room, and moves a patient to another doctor with one drag. Patients check in by scanning a QR code at the door, with no app to install, and follow their place in line on their own phone. Any TV with a browser becomes a waiting-room screen that calls the next patient by name and room, aloud, in Arabic or English. QueueCare also prints numbered tickets at the desk or from a self-service kiosk, keeps walk-ins and appointments on one board, and gives reception and the doctors' rooms a team chat attached to each patient. Analytics show the average wait, the busiest hours and each doctor's wait and consultation time. Arabic is native, right to left. Pro is $179 a month billed yearly or $199 billed quarterly; Ultra for multi-branch groups is priced on request. Every plan has a 30-day free trial, and a live demo needs no sign-up.	About Decrease customer wait times, improve waiting line management, and increase revenues with Wavetec’s enterprise Queue Management Solutions. Wavetec’s customer experience solutions are based on the Wavesphere Philosophy – ORGANIZE, ENGAGE & MEASURE waiting times and statistics from disconnected service areas to enhance customer experience at key touch points. Excessive queuing and waiting are among the leading causes of consumer dissatisfaction in banks, retail stores, hospitals and government institutions & Wavetec’s queuing systems solve that problem. Wavetec is one of the largest global manufacturers and suppliers of queue management systems. We have over 27 years of experience in helping organizations improve their customer flow, manage queues with virtual and linear queuing solutions, queue displays, appointment bookings, queuing apps, and visitor flow monitoring software.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Clinics and medical centres that run a waiting room: reception staff, doctors, and the patients waiting to be called	Audience Companies that need a queue management solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $179/month Pro: $179 per month billed yearly, or $199 per month billed quarterly. Includes 15 doctor rooms, 5 reception desks, up to 200 patients a day, 5 waiting-room screens, analytics and team chat. Ultra: price on request, for medical groups with several branches or floors. Unlimited rooms, desks, patients and screens. Every plan starts with a 30-day free trial, no credit card required. Free Version Not Supported Free Trial Supported	Pricing contact to get quote Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information QueueCare Founded: 2025 Aqaba, Jordan queue.care	Company Information Wavetec Founded: 1987 United Arab Emirates www.wavetec.com
Alternatives TOKENN Cyberzio Innovations Pvt Ltd	Alternatives Qminder
OPDly OPDly Technologies	Qwaiting
WaitQ	Qmatic Orchestra Qmatic
TurnQueue	eBSEG Mobile Queuing Solution eBSEG
MedPrax OPD MedPrax Biotechnologies Private Limited View All	Qtrac View All
Categories Queue Management Supported QueueCare is a queue management system built for the waiting room of a clinic or medical centre. Reception works one live board with a column per doctor or room, moves a patient to another doctor with a drag, and keeps walk-ins and appointments in the same line. Patients join from their own phone by scanning a QR code at the door, with nothing to install, and watch their place move. Any TV with a browser becomes the waiting-room screen and calls each patient by name and room, aloud, in Arabic or English. Numbered tickets print at the desk or from a self-service kiosk, and the day's analytics show the average wait, the busiest hours and each doctor's wait and consultation time.	Categories Queue Management Supported
Queue Management Features Appointment Scheduling Not Supported Calendar Not Supported Communication Tools Supported Contactless Supported Customer Surveys Not Supported Dashboard Supported For Banks Not Supported For Government Not Supported For Healthcare Supported For Restaurants Not Supported For Retail Not Supported SMS Marketing Not Supported Supports Multiple Counters Supported Virtual Queue Supported	Queue Management Features Appointment Scheduling Supported Calendar Supported Communication Tools Not Supported Contactless Supported Customer Surveys Supported Dashboard Not Supported For Banks Supported For Government Supported For Healthcare Supported For Restaurants Supported For Retail Supported SMS Marketing Supported Supports Multiple Counters Not Supported Virtual Queue Supported
Integrations Microsoft Office 2021 Not Supported Pulse SMS Not Supported WhatsApp Not Supported	Integrations Microsoft Office 2021 Supported Pulse SMS Supported WhatsApp Supported View All 3 Integrations
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