QuestionStar vs. Simplesat Comparison


QuestionStar	Simplesat Pronto Holdings	+	+
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About QUESTIONSTAR is one of the most powerful tools for online surveys. Extensive functions packed into a user-friendly interface make it easy to create professional surveys of any complexity level and to analyze and statistically analyze collected data online. Correlations, crosstabs, regression analysis, t-tests, etc. can be done online in the tool. Additional analysis software becomes obsolete with QUESTIONSTAR in most cases. All professional functions are available in all tariffs. Flexible customization of questionnaire and white-label surveys is possible on all paid plans. Results of analyses, tables and graphs can be exported and edited in MS Office. Free version available.	About Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience All business	Audience - IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €0 Free Version Supported Free Trial Not Supported	Pricing $99/month All inclusive pricing - Unlimited customers, users, and surveys. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.0 / 5 features 4.5 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy. I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well. Cons With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information QuestionStar Founded: 2000 Germany www.questionstar.com	Company Information Pronto Holdings Founded: 2016 United States www.simplesat.io
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Categories Customer Satisfaction Supported Pre-employment Testing Supported Survey Supported	Categories Customer Feedback Supported Customer Satisfaction Supported NPS Supported Survey Supported
Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported	Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Survey Features Custom Survey URLs Not Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported
Integrations Accelo Not Supported CodeTwo Email Signatures 365 Not Supported ConnectWise PSA Not Supported Easyflow Not Supported Exclaimer Not Supported Freshservice Not Supported Gmail Not Supported HubSpot Marketing Hub Not Supported HubSpot Service Hub Not Supported Kaseya VSA Not Supported Kayako Not Supported Microsoft Dynamics 365 Not Supported Microsoft Teams Not Supported RangerMSP Not Supported ServiceNow Not Supported Shopify Not Supported Slack Not Supported Supermetrics Not Supported WHMCS Not Supported Wufoo Not Supported Show More Integrations View All 1 Integration	Integrations Accelo Supported CodeTwo Email Signatures 365 Supported ConnectWise PSA Supported Easyflow Supported Exclaimer Supported Freshservice Supported Gmail Supported HubSpot Marketing Hub Supported HubSpot Service Hub Supported Kaseya VSA Supported Kayako Supported Microsoft Dynamics 365 Supported Microsoft Teams Supported RangerMSP Supported ServiceNow Supported Shopify Supported Slack Supported Supermetrics Supported WHMCS Supported Wufoo Supported Show More Integrations View All 53 Integrations
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